Inside Sales

Evergreen; Richmond (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary

Medical coverage

Company-paid long-term disability and life insurance

Matching 401(k)

Employee discounts

Job summary

Evergreen, located in Richmond, VA, is seeking a motivated Inside Sales Representative to enhance revenue and support independent retailers across North America. Candidates should possess strong communication skills and be proficient with digital tools to navigate a fast-paced environment.

The ideal applicant will manage a range of accounts, participate in promotional events, and ensure an excellent buying experience for retailers. We offer competitive salaries and comprehensive benefits, including medical coverage and a 401(k) plan.

Qualifications

• 2+ years in sales, account management, or customer service.
• Proficient in Microsoft Office Suite, especially Excel.
• Strong experience with CRM systems and order entry platforms.
• Excellent verbal and written communication skills.

Responsibilities

• Manage 200–400 accounts through proactive outreach.
• Drive reorders and upsell seasonal products.
• Participate in trade shows and virtual events.
• Build lasting relationships with retailers.

Skills

Sales

Account Management

Customer Service

Communication

CRM Systems

Microsoft Excel

Digital Tools

Tools

Microsoft Office Suite

HubSpot

Zoom

Job description

Job Details

Job Location: Richmond, VA 23225

Position Type: Full Time

At Evergreen, we are creatively led, collaborative, and insight driven. We thrive in a supportive, entrepreneurial environment where every contribution is valued. Our mission is to design unique products that help people express themselves and form meaningful connections. Our vision is to evolve with the times while fostering cohesion and progress.

Position Overview

We’re looking for a self‑motivated, tech‑savvy Inside Sales Representative to drive revenue and support independent retailers across North America. This role requires strong communication skills, comfort with digital tools, and the ability to manage multiple priorities in a fast‑paced environment.

Key Responsibilities

Sales & Account Management

• Manage 200–400 accounts through proactive outreach (calls, emails, video conferencing).
• Drive reorders, upsell seasonal products, and re‑engage inactive accounts.
• Oversee pre‑book orders during product launches to ensure timely and accurate submissions.
• Participate in trade shows and virtual events to promote new products.

Customer Engagement

• Build lasting relationships with retailers by understanding their needs and recommending products.
• Ensure a seamless buying experience through clear, consistent communication.
• Collaborate with Territory and District Managers to support account success.

Order & Operations Support

• Create and manage sales orders; coordinate changes and deliveries with Customer Service and warehouse teams.
• Maintain accurate records of customer interactions and order history in CRM systems.

Technology & Tools

• Use Microsoft Excel, Outlook, Teams, and Zoom for daily workflow and communication.
• Navigate CRM platforms (e.g., HubSpot) and digital ordering systems to manage accounts and analyze trends.
• Leverage digital resources, inventory tools, and remote showroom technology for consultative selling.

Qualifications

• 2+ years in sales, account management, or customer service (preferably wholesale or B2B).
• Proficient in Microsoft Office Suite, especially Excel, Outlook, and Teams.
• Strong experience with CRM systems and order entry platforms.
• Strong verbal and written communication skills.
• Proven ability to build rapport and close sales remotely.
• Highly organized, self‑driven, and adaptable.
• Quick learner with a curious mindset.
• Location: based in Richmond VA desired but not required.

What We Offer

• Competitive base salary
• Comprehensive benefits, including:
  • Medical coverage
  • Company‑paid long‑term disability and life insurance
  • Matching 401(k)
  • Employee discounts