Inside Sales

Kenny Pipe & Supply, Inc.; Jackson (TN); On-site; USD 40,000 - 52,000; Full time

Job summary

Kenny Pipe & Supply, Inc. in Jackson, TN, seeks a detail‑oriented sales/order specialist to manage customer orders, quotations, and shipments.

You will coordinate with outside sales, maintain accurate paperwork, and build strong customer relationships while staying current on industry trends to provide excellent service. This role operates in a branch office with some exposure to warehouse environments and requires basic math, computer and organizational skills.

Qualifications

• High school diploma-GED required.
• Industrial and Pipe, Valve, and Fitting experience preferred.

Responsibilities

• Take customer sales orders both in person and over the phone and/or email.
• Quote material per customer requests.
• Enter sales orders with necessary purchase orders and job information.
• Coordinate the sequence of shipping material to appropriate job site or industrial plant.
• Ensure paperwork is accurately entered, priced, and shipped to the customer.
• Provide feedback regarding any issues encountered with customer pricing, new product needs, or other issues to outside sales and branch manager.
• Build relationships with our customers and associates.
• Work with outside sales to discuss customer relationships and sales growth opportunities.
• Keep up to date on industry news and trends, offering our customers a source of current news and expertise.
• Allocate needed materials for orders with own branch inventory, another branch (via warehouse transfer), or outside vendor (via purchase order).
• Organizational Skills.
• Mathematical Skills.
• Computer Skills.
• Time Management.

Skills

Sales orders

Quotation

Order entry

Shipping coordination

Documentation accuracy

Customer relationship

Cross-sale opportunities

Industry trends

Materials allocation

Organizational skills

Mathematical skills

Computer skills

Time management

Education

High school diploma/GED

Job description

This position requires a combination of industrial and plumbing materials knowledge, project management, and relationship building skills with a commitment to providing superior customer service.

At Kenny Pipe & Supply, we are more than just a workplace, we are a supportive family committed to your success every step of the way. From day one, you will experience respect and camaraderie, embraced by a team that values honesty, integrity, and customer satisfaction where each member of our team is valued equally. If you are eager to learn, you will find opportunities for growth and development. We believe in sharing our successes, ensuring that everyone shares in the profits they generate and is recognized for their contributions.

Essential Functions

• Take customer sales orders both in person and over the phone and/or email.
• Quote material per customer requests.
• Enter sales orders with necessary purchase orders and job information.
• Coordinate the sequence of shipping material to appropriate job site or industrial plant.
• Ensure paperwork is accurately entered, priced, and shipped to the customer.
• Provide feedback regarding any issues encountered with customer pricing, new product needs, or other issues to outside sales and branch manager.
• Build relationships with our customers and associates.
• Work with outside sales to discuss customer relationships and sales growth opportunities.
• Keep up to date on industry news and trends, offering our customers a source of current news and expertise.
• Allocate needed materials for orders with own branch inventory, another branch (via warehouse transfer), or outside vendor (via purchase order).
• Organizational Skills.
• Mathematical Skills.
• Computer Skills.
• Time Management.

This position works in a branch office setting, with some regular exposure to warehouse and pipe yard environments. The role routinely uses standard office equipment such as computers, phones, copiers, scanners, and standard warehouse equipment such as hand trucks, box cutters, tape dispensers, and forklifts. Staff must be physically able to accomplish the demands of the job in the lifting and moving of material.

Job Requirements

• High school diploma-GED required.
• Industrial and Pipe, Valve, and Fitting experience preferred.