Inside Sales

Bauer Built Inc.; Gaylord (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K match

Health insurance

Dental insurance

Vision insurance

Weekly pay

Paid vacation

Paid holidays

Short-term disability

Life insurance

Paid uniforms

Professional development

Job summary

Bauer Built Inc. in Michigan is seeking an Inside Sales professional to assist customers in selecting tires and automotive services, handle calls and emails, and process sales transactions with accurate records.

You will coordinate with service staff to ensure timely installation and stay current on products and promotions, while delivering solution-oriented customer service.

Qualifications

• Experience in customer-facing sales roles.
• Ability to use CRM or POS systems for records and follow-ups.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers in selecting tires and automotive services based on needs and budget.
• Handle incoming calls, emails, and walk-ins professionally.
• Process sales transactions and maintain records of interactions and follow-ups.
• Coordinate with technicians to ensure timely installation and service completion.
• Stay updated on products, promotions, and pricing.
• Address complaints and warranty questions in a professional manner.

Skills

Customer service

Sales skills

CRM proficiency

Problem-solving

Communication skills

Tools

CRM software

POS systems

Job description

Inside SalesWhy Join Us?At Bauer Built, we’ve been rooted in the Midwest for generations, providing a level of service to our customers that is the best, then striving to make it better. Our 80+ years of success is built on a foundation of hard work, integrity, and a dedication to doing what’s right.When you join our team, you’re not just an employee; you’re a part of a close-knit group that values your contributions and supports your growth. If you’re looking for a place where your skills make a difference and you can build a rewarding career, Bauer Built offers the opportunity to grow alongside a company that’s built to last.What You’ll Do:Assist customers in selecting appropriate tires and automotive services based on their needs and budget.Professionally handle incoming phone calls, emails, and walk-in customers.Process sales transactions and maintain accurate records of customer interactions, sales, and follow-ups using CRM or POS systems.Coordinate with service technicians and shop staff to ensure timely installation and service completion.Stay current on product offerings, promotions, pricing, and industry trends.Address customer complaints, concerns, and warranty questions in a professional and solution-oriented manner.Maintain a clean, organized front-counter and work area while following all safety policies and procedures.What You Bring:Strong customer focus and service orientation.Ability to build and maintain positive customer relationships.Product knowledge and willingness to continuously learn.Safety awareness in a shop environment.Effective problem-solving and conflict-resolution skills.What We Offer:401K Plan (100% company match up to 7%)Comprehensive health, prescription, dental, and vision insurance after 60 daysWeekly PayPaid Vacation, within 6 monthsPaid Holidays, eligible Day 1Short-term DisabilityLife Insurance, both company-paid and voluntaryPaid UniformsProfessional development and learning opportunitiesEasily ApplyApply online at www.bauerbuilt.com or stop in at our location for an applicationAbout UsFounded in 1944 and headquartered in Durand, Wisconsin, Bauer Built, Inc. is a leader in distribution and service of tires for the commercial, passenger and off-road markets. Over the last 80+ years, we’ve grown from a small oil delivery company to a Midwestern powerhouse provider for commercial trucks tires and service, operating in service centers and manufacturing plants across ten states in the Midwest.Bauer Built is an equal opportunity employer and encourages candidates of all backgrounds to apply.