Inside Sales

5 Star Recruitment; Butler (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

A leading recruitment agency in Indiana is seeking an Inside Sales Representative to manage accounts and support clients effectively. You will primarily communicate through emails, manage sales orders, and evaluate inventory information. The ideal candidate should possess strong organizational skills, be proficient in Excel and Outlook, and have some experience with CRM systems. Experience in the steel industry is a plus but not mandatory. This role requires reliability and the ability to learn quickly.

Qualifications

• Experience handling orders and customer service
• Proficient in Excel and Outlook
• CRM experience is helpful

Responsibilities

• Communicate with customers to assess needs primarily via email.
• Evaluate and report inventory information to customers.
• Coordinate with outside representatives for customer service.
• Create sales orders and work orders.

Skills

attention to detail and accuracy

organized

fluent in Excel

comfortable with Outlook and professional email etiquette

experience using a CRM

able to handle stress and large workloads

steel industry experience

ability to learn quickly

dependable and reliable

Tools

Excel

Outlook

CRM

Job description

The inside sales role is designed to really be the day to day account manager for a set amount of clients after being fully trained. The outside sales team prospects and brings in clients, the inside sales role is designed to take the orders, service the orders, and provide support on their orders

Responsibilities

• communicate with customer to assess needs (lots of it by email, only some phone and almost none in person)
• evaluating and reporting inventory information to customers
• communication with outside representatives to coordinate customer service and miscellaneous support
• creation of sales orders and work orders

Skills/Qualifications

• attention to detail and accuracy
• organized
• fluent in Excel
• very comfortable with Outlook and professional email etiquette
• some experience using a CRM would be helpful
• able to handle stress and large workloads
• steel industry experience is a definite plus, but not required
• ability to learn quickly
• dependable -- more reliable than spontaneous