Inside Sale Representative

MediaTek; San Jose (CA); On-site; USD 150,000 - 240,000; Full time

Benefits offered by this job

Comprehensive health insurance coverage

Paid time off (PTO)

401(k)

Job summary

MediaTek is seeking an Inside Sales Representative in San Jose, California. This role focuses on supporting strategic customer accounts within the semiconductor industry by managing order fulfilment and facilitating customer engagement. Candidates should have a Bachelor's degree and at least 2 years of relevant experience. The role offers a salary range of $150,000–$240,000 along with comprehensive benefits including health insurance, paid time off, and 401(k). Proficiency in English is required.

Qualifications

• Minimum 2 years of experience in inside sales, sales operations, or customer support.
• Experience in semiconductor, electronics, or high-tech industry preferred.
• Fluency in English required; bilingual is a plus.

Responsibilities

• Serve as a key point of contact for customer inquiries.
• Manage end-to-end order fulfillment and supply chain processes.
• Conduct data analysis and prepare reports on market conditions and trends.

Skills

Strong organizational skills

Excellent communication skills

Analytical mindset

Ability to manage multiple priorities

Education

Bachelor's degree in business, Engineering, Supply Chain, or related field

Tools

ERP/CRM systems (e.g., SAP, Oracle, Salesforce)

Job description

Job Description

We are seeking a motivated and detail oriented Inside Sales Representative to support strategic customer accounts within the semiconductor industry. This role plays a key part in driving day‑to‑day account operations, ensuring seamless order fulfillment, and supporting customer engagement across all stages of the product lifecycle. The Inside Sales Representative will collaborate closely with Account Managers, Business Units, Operations, and Engineering teams to support customer programs from design‑in through mass production.

Key Responsibilities

Customer & Account Support

• Serve as a key point of contact for customer operational and commercial inquiries
• Support Account Managers in managing key accounts, including Tier 1 OEMs and ODMs
• Maintain strong customer relationships through responsive communication and issue resolution
• Track customer forecasts, purchase orders, and shipment schedules

Order & Supply Chain Management

• Manage end‑to‑end order fulfillment: order entry, backlog tracking, and shipment coordination
• Monitor supply allocation, lead times, and delivery commitments in a dynamic environment
• Work cross‑functionally with supply chain, planning, and logistics teams to ensure on‑time delivery
• Support demand planning and forecast alignment with customers and internal teams

Pricing & Commercial Support

• Track pricing changes and support communication with customers

Program & Cross‑Functional Coordination

• Coordinate internally with finance, legal, and business units to support commercial activities
• Support new product introduction (NPI) programs and ongoing customer projects
• Coordinate with engineering teams on customer requirements and timelines
• Track key milestones, risks, and follow‑up actions

Data Analysis & Market Insights

• Conduct data analysis and prepare reports on:
• Customer forecasts and demand trends
• Market conditions and industry developments
• Pricing dynamics and supply‑demand changes
• Provide clear, actionable insights to support account planning and decision‑making

Qualifications

• Bachelor’s degree in business, Engineering, Supply Chain, or related field
• Minimum 2 years of experience in inside sales, sales operations, or customer support
• Experience in semiconductor, electronics, or high‑tech industry preferred
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Preferred Qualifications:
• Experience supporting global customers (OEMs, ODMs, or EMS)
• Familiarity with semiconductor supply chain dynamics (lead times, allocation, pricing cycles)
• Experience with ERP/CRM systems (e.g., SAP, Oracle, Salesforce)
• Ability to manage multiple priorities in a fast‑paced environment

Work Environment & Expectations

• Collaborative and supportive team environment with strong cross‑functional engagement
• Opportunity to work with global teams across the U.S. and Asia
• Flexibility to support global time zones (occasional early evening meetings may be required)
• Well‑suited for individuals who are proactive, detail‑oriented, and take ownership of their work
• Fluent in English (required); bilingual is a plus
• Strong organizational and problem‑solving skills
• Ability to communicate clearly and work effectively across teams
• Analytical mindset with the ability to interpret data and support decision‑making

Salary & Benefits

Salary range: $150,000 – $240,000. Employee may be eligible for performance bonus, short‑ and long‑term incentive programs. Actual total compensation will be dependent upon the individual's skills, experience and qualifications. In addition, MediaTek provides a variety of benefits including comprehensive health insurance coverage, life and disability insurance, savings plan, company‑paid holidays, paid time off (PTO), parental leave, 401(k) and more.

Equal Opportunity Statement

MediaTek is an Equal Opportunity Employer that is committed to inclusion and diversity to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.