Inside Sale Representative

MediaTek Research Lab Inc.; San Jose (CA); On-site; USD 150,000 - 240,000; Full time

Benefits offered by this job

Comprehensive health insurance coverage

Life and disability insurance

401(k)

Paid time off (PTO)

Job summary

MediaTek Research Lab Inc. is looking for a motivated Inside Sales Representative in San Jose, California, to support strategic customer accounts in the semiconductor industry. Responsibilities include managing order fulfillment, tracking customer forecasts, and working cross-functionally with supply chain and finance teams. Candidates should have a Bachelor's degree and 2+ years in sales or customer support, along with strong organizational and communication skills. The role offers a salary range of $150,000 - $240,000 and comprehensive benefits.

Qualifications

• 2+ years of experience in inside sales, sales operations, or customer support.
• Experience in semiconductor, electronics, or high-tech industry preferred.

Responsibilities

• Serve as a key point of contact for customer inquiries.
• Support Account Managers in managing key accounts.
• Maintain strong customer relationships through responsive communication.
• Manage end-to-end order fulfillment.
• Conduct data analysis and prepare reports on demand trends.

Skills

Organizational skills

Communication skills

Interpersonal skills

Analytical mindset

Education

Bachelor’s degree in business, engineering, supply chain, or related field

Tools

ERP/CRM systems (e.g., SAP, Oracle, Salesforce)

Job description

MediaTek is a global fabless semiconductor industry leader, providing solutions from the edge to the cloud and powering over 2 billion connected devices every year.

We are seeking a motivated and detail-oriented Inside Sales Representative to support strategic customer accounts within the semiconductor industry. The role plays a key part in driving day-to-day account operations, ensuring seamless order fulfillment, and supporting customer engagement across all stages of the product lifecycle.

Key Responsibilities

• Serve as a key point of contact for customer operational and commercial inquiries.
• Support Account Managers in managing key accounts, including Tier 1 OEMs and ODMs.
• Maintain strong customer relationships through responsive communication and issue resolution.
• Track customer forecasts, purchase orders, and shipment schedules.
• Manage end-to-end order fulfillment: order entry, backlog tracking, and shipment coordination.
• Monitor supply allocation, lead times, and delivery commitments in a dynamic environment.
• Work cross-functionally with supply chain, planning, and logistics teams to ensure on-time delivery.
• Support demand planning and forecast alignment with customers and internal teams.
• Track pricing changes and support communication with customers.
• Coordinate internally with finance, legal, and business units to support commercial activities.
• Support new product introduction (NPI) programs and ongoing customer projects.
• Coordinate with engineering teams on customer requirements and timelines.
• Track key milestones, risks, and follow-up actions.
• Conduct data analysis and prepare reports on customer forecasts, demand trends, market conditions, pricing dynamics, and supply-demand changes.

Qualifications

• Bachelor’s degree in business, engineering, supply chain, or related field.
• Minimum 2 years of experience in inside sales, sales operations, or customer support.
• Experience in semiconductor, electronics, or high-tech industry preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.

Preferred Qualifications

• Experience supporting global customers (OEMs, ODMs, or EMS).
• Familiarity with semiconductor supply chain dynamics (lead times, allocation, pricing cycles).
• Experience with ERP/CRM systems (e.g., SAP, Oracle, Salesforce).
• Ability to manage multiple priorities in a fast-paced environment.

Work Environment & Expectations

• Collaborative and supportive team environment with strong cross-function engagement.
• Opportunity to work with global teams across the U.S. and Asia.
• Flexibility to support global time zones; occasional early evening meetings may be required.
• Well-suited for individuals who are proactive, detail-oriented, and take ownership of their work.

Key Competencies

• Fluent in English (required); bilingual is a plus.
• Strong organizational and problem-solving skills.
• Ability to communicate clearly and work effectively across teams.
• Analytical mindset with the ability to interpret data and support decision-making.

Salary range: $150,000 - $240,000. Employee may be eligible for performance bonus, short- and long-term incentive programs. In addition, MediaTek provides a variety of benefits including comprehensive health insurance coverage, life and disability insurance, savings plan, company‑paid holidays, paid time off (PTO), parental leave, 401(k), and more. MediaTek is an Equal Opportunity Employer that is committed to inclusion and diversity for all, regardless of age, ancestry, color, disability, gender, gender identity, gender expression, medical condition, marital status, military status, national origin, race, religious creed, sexual orientation, or other protected category.