Inside Property Adjuster Trainee — Launch Your Claims Career

Capstone ISG Inc.; Richmond (VA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Company-paid training and licensing

Paid vacation, sick leave and holidays

Job summary

Capstone ISG Inc. in Richmond, VA is seeking motivated individuals for an Inside Property Adjuster Trainee role. You will learn to investigate property losses, prepare estimates, and manage insurance claims, gaining hands-on experience in residential and commercial claims.

During training, you'll receive company-sponsored training, industry licensing support, and mentorship to build technical expertise and pursue long-term career growth within a fast-growing independent adjusting firm.

Qualifications

• College degree or equivalent required.
• Construction, roofing, restoration, estimating, engineering or related experience preferred.
• Strong mechanical aptitude and willingness to learn technical concepts.
• Excellent communication and customer service skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic computer proficiency and willingness to learn industry software platforms.
• Ability to obtain and maintain required adjuster licenses.

Responsibilities

• Conduct investigations involving residential and commercial property claims.
• Virtually inspect homes and commercial buildings to identify and document damage.
• Analyze claim information, policy provisions, and supporting documentation.
• Prepare repair and replacement estimates using Xactimate.
• Assist in determining coverage, damages, and claim exposure.
• Prepare professional reports and claim documentation for clients.
• Maintain communication with policyholders, contractors, consultants, and insurance carriers throughout the claim process.
• Participate in subrogation and causation investigations when applicable.
• Manage an assigned claim inventory while meeting service and quality standards.

Skills

Mechanical aptitude

Communication skills

Analytical/problem solving

Multi-tasking

Licensing readiness

Education

College degree or equivalent

Tools

Xactimate

Job description

Capstone ISG Inc. in Richmond, VA is seeking motivated individuals for an Inside Property Adjuster Trainee role. You will learn to investigate property losses, prepare estimates, and manage insurance claims, gaining hands-on experience in residential and commercial claims.

During training, you'll receive company-sponsored training, industry licensing support, and mentorship to build technical expertise and pursue long-term career growth within a fast-growing independent adjusting firm.