Inside Product Support Sales Representative - Core Sales

Cleveland Brothers Equipment Co; Harrisburg (Dauphin County); On-site; USD 50,000 - 75,000; Full time

Job summary

Cleveland Brothers Equipment Co is seeking an Inside Product Support Sales Representative to enhance customer relationships and drive sales in parts and service solutions. The role involves contacting a defined customer base, understanding their needs, and providing tailored solutions. With a competitive base salary plus commission, this position offers unlimited earning potential and opportunities for career advancement within a stable organization.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Short- and Long-term Disability

Health Savings Account

PTO

Profit Sharing Account

Qualifications

• Good technical skills, people skills, and problem-solving capabilities required.
• Ability to read and interpret documents and write effective correspondence.

Responsibilities

• Establish and maintain contact with assigned customers to increase sales.
• Promote dealership by selling parts, service, and generating leads.

Skills

Technical Skills

People Skills

Problem Solving

Education

College or Technical Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Power Point

Job description

Inside Product Support Sales Representative - Core Sales

Join to apply for the Inside Product Support Sales Representative - Core Sales role at Cleveland Brothers Equipment Co

Inside Product Support Sales Representative - Core Sales

3 days ago Be among the first 25 applicants

Join to apply for the Inside Product Support Sales Representative - Core Sales role at Cleveland Brothers Equipment Co

Reference #: 5001119109206

Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for an Inside Sales Representative -- Core Sales. "This position is base plus commission with unlimited earning potential."

Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful sales professionals.

Position Summary

The Inside Sales Representative for Core Sales is an experienced ISR who is assigned a

territory containing approximately 200 to 300 customers. These customers will generate annual product support revenue of approximately $ 10,000 to $ 30,000, and will be contacted using the telephone by the ISR at a typical Planned Annual Rate of call (PAR) of 9.

Primary Responsibilities

Establish, qualify and maintain contact with assigned customers to increase sales of parts and service solutions

Provide customers with solutions to meet customer requirements after thoroughly analyzing needs

Contact the typical customer 9 times per year (PAR)

Continually update the customer's equipment population, contacts, mobile and office phone information, address and other customer relationship management information

Promote all aspects of the dealership by selling parts, service, labor, Customer Support Agreements (CSAs), and generate engine and machine sales leads

Build strong relationships with customers and be their primary point-of-contact at the dealership

Advise customers on Equipment Management Solutions by understanding how customers use their equipment within their business, organize their equipment life cycles, and determine their maintenance intervals

Build customer loyalty by following up on service or parts orders, assuring requests are

addressed in a timely manner, and by networking within customer accounts

Skills / Knowledge / Qualifications

To perform the job successfully, an individual must have good technical skills, people skills, and problem solving capabilities, and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

College or technical degree, or equivalent experience.

Language Ability

Ability to read and interpret documents such as safety rules, engineering drawings, operating and

maintenance instructions, and procedure manuals. Technical language skills required. Ability to write routine reports and effective correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Math Ability

Ability to calculate figures and amounts such as averages, percentages, geometry, and statistics.

Mechanical Ability

Ability to understand the basic dynamics of equipment operation and design, and Parts Product

applications.

Computer Skills

Demonstrate proficiency in the software applications of Microsoft Excel, Word, and Power Point; dealer CRM; dealer business system; dealer email system.

Project Management Skills

Ability to organize, pursue, and complete projects.

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and outdoor weather conditions. The employee is occasionally exposed to fumes, airborne particles, and risk of electrical shock. The noise level in the work environment is moderate.

Physical Ability

Must be able lift up to 50 lbs.

Why Join The Cleveland Brothers Team

Market Leadin Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.

Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.

Stability: Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

About Us: Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service.

Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit www.ClevelandBrothers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Machinery Manufacturing

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