Inside Parts Sales: Quick-Response Parts Specialist

Kenworth Louisiana; Carencro (LA); On-site; USD 32,000 - 48,000; Full time

Job summary

Kenworth Louisiana is seeking an Inside Front and Back Parts Sales representative to provide outstanding customer service, accurately identify and source parts, and process orders promptly in a dealership environment.

The role requires strong communication, attention to detail, and the ability to work efficiently in a warehouse/shop setting with occasional travel. A Bachelor's degree or related experience is preferred.

Qualifications

• Bachelor's Degree or equivalent combination of education and experience.
• Excellence in communication and customer interactions required.

Responsibilities

• Assist customers in selecting required parts in a friendly, professional manner.
• Inform customers of companion part requirements and specials; expose full product line.
• Answer phone calls with price quotes and information.
• Pull and fill orders from stock; notify of out-of-stock items.
• Set up orders for daily shipment, delivery, or pickup.
• Maintain front and rear counter areas; keep workspace clean and organized.

Skills

Customer service

Communication skills

Sales support

Attention to detail

Education

Bachelor's Degree or equivalent experience

1–2 years related experience

Job description

Kenworth Louisiana is seeking an Inside Front and Back Parts Sales representative to provide outstanding customer service, accurately identify and source parts, and process orders promptly in a dealership environment.

The role requires strong communication, attention to detail, and the ability to work efficiently in a warehouse/shop setting with occasional travel. A Bachelor's degree or related experience is preferred.