Inside Counter Sales & Yard Associate

Southeast Building Supply Interests Inc.; North Carolina; On-site; USD 30,000 - 45,000; Full time

Job summary

Southeast Building Supply Interests Inc. in North Carolina is hiring an Inside Sales & Yard Associate. The role involves supporting customer sales and handling materials in the yard and warehouse, requiring strong customer service and communication skills.

Ideal candidates have sales, retail, or warehouse experience, and must be able to lift heavy materials. Experience in the building materials industry is a plus, as well as forklift operation. A high school diploma is required.

Qualifications

• 1-3+ years in sales, retail, or warehouse environments.
• Ability to lift and move materials over 50 lbs.
• Basic computer skills with internal systems.

Responsibilities

• Support customer sales and assist in yard operations.
• Load and unload lumber and materials.
• Ensure cleanliness and safety in the yard.

Skills

Customer service

Communication skills

Forklift operation

Sales

Education

High school diploma or equivalent

Job description

Description

The Inside Sales & Yard Associate is responsible for supporting customer sales at the counter while assisting with yard and warehouse operations.

This position plays a key role in delivering excellent customer service while ensuring efficient and safe handling of lumber and building materials.

Requirements

Sales & Customer Support

• Provide excellent customer service to walk-in customers, contractors, and vendors
• Assist customers with product selection and recommend appropriate building materials
• Create accurate sales tickets and enter orders into the system
• Handle phone and email inquiries and follow up on customer needs
• Coordinate deliveries and customer pickups

Yard & Operations Support

• Load and unload lumber and building materials for customers and deliveries
• Pull and stage orders for pickup or delivery
• Operate forklifts and other material handling equipment safely (training/certification required)
• Maintain organization, cleanliness, and safety of the yard and warehouse
• Assist with inventory movement, stocking, and cycle counts

Team & General Duties

• Work collaboratively with sales and operations teams to ensure efficient service
• Stay proactive and take initiative to support daily business needs
• Follow all company safety policies and OSHA regulations
• Assist in other areas of the business as needed

Requirements

Required Qualifications

• High school diploma or equivalent
• 1–3+ years of experience in sales, retail, warehouse, or related field
• Ability to lift, carry, and move heavy materials (50+ lbs; team lift as needed)
• Strong customer service and communication skills
• Basic computer skills and ability to learn internal systems
• Ability to work independently and as part of a team
• Reliable, punctual, and dependable

Preferred Qualifications

• Experience in lumber, building materials, or construction industry
• Forklift experience or willingness to become certified
• Prior experience in a yard, warehouse, or distribution environment

Work Environment

Work is performed in a combination of retail showroom, warehouse, and outdoor lumber yard environments. This role requires working in varying weather conditions and active, hands‑on participation in daily operations.

Physical Demands

• Standing and walking – Frequently
• Sitting – Occasionally
• Handling/Gripping – Frequently
• Reaching (outward/overhead) – Frequently
• Bending, squatting, kneeling – Occasionally to Frequently
• Lifting/Carrying – Up to 50–100 lbs (team lift when needed)
• Pushing/Pulling – Occasionally
• Equipment Use – Forklift and other material handling equipment
• PPE – Required (steel-toe boots, gloves, and other safety gear as needed)