Inside Counter Sales & Yard Associate

Southeast Building Supply Interests; Linville (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

Southeast Building Supply Interests is seeking an Inside Sales & Yard Associate to support walk-in customers at the counter while assisting with yard and warehouse operations. The ideal candidate is customer-focused, dependable, and comfortable working in both indoor and outdoor environments.

The role combines counter sales, order entry, and coordination of deliveries with hands-on yard tasks. Physical readiness and teamwork are essential for daily operations and safety.

Qualifications

• High school diploma or equivalent.
• 1–3+ years of experience in sales, retail, warehouse, or related field.
• Ability to lift, carry, and move heavy materials (50+ lbs; team lift as needed).
• Strong customer service and communication skills.
• Basic computer skills and ability to learn internal systems.
• Ability to work independently and as part of a team.
• Reliable, punctual, and dependable.

Responsibilities

• Provide excellent customer service to walk-in customers, contractors, and vendors.
• Assist customers with product selection and recommend appropriate building materials; create and enter orders into the system.
• Handle phone and email inquiries and follow up on customer needs.
• Coordinate deliveries and customer pickups.

Skills

Customer service

Communication

Teamwork

Reliability

Independent work

Learn internal systems

Education

High school diploma or equivalent

Tools

Forklift operation

Job description

Description

The Inside Sales & Yard Associate is responsible for supporting customer sales at the counter while assisting with yard and warehouse operations. This position plays a key role in delivering excellent customer service while ensuring efficient and safe handling of lumber and building materials. The ideal candidate is customer-focused, dependable, and comfortable working in both indoor and outdoor environments.

Requirements

Sales & Customer Support

• Provide excellent customer service to walk-in customers, contractors, and vendors


• Assist customers with product selection and recommend appropriate building materials


• Create accurate sales tickets and enter orders into the system


• Handle phone and email inquiries and follow up on customer needs


• Coordinate deliveries and customer pickups

Yard & Operations Support

• Load and unload lumber and building materials for customers and deliveries


• Pull and stage orders for pickup or delivery


• Operate forklifts and other material handling equipment safely (training/certification required)


• Maintain organization, cleanliness, and safety of the yard and warehouse


• Assist with inventory movement, stocking, and cycle counts

Team & General Duties

• Work collaboratively with sales and operations teams to ensure efficient service


• Stay proactive and take initiative to support daily business needs


• Follow all company safety policies and OSHA regulations


• Assist in other areas of the business as needed

Requirements

Required Qualifications

• High school diploma or equivalent


• 1–3+ years of experience in sales, retail, warehouse, or related field


• Ability to lift, carry, and move heavy materials (50+ lbs; team lift as needed)


• Strong customer service and communication skills


• Basic computer skills and ability to learn internal systems


• Ability to work independently and as part of a team


• Reliable, punctual, and dependable

Preferred Qualifications

• Experience in lumber, building materials, or construction industry


• Forklift experience or willingness to become certified


• Prior experience in a yard, warehouse, or distribution environment

Work Environment

Work is performed in a combination of retail showroom, warehouse, and outdoor lumber yard environments. This role requires working in varying weather conditions and active, hands‑on participation in daily operations.

Physical Demands

• Standing and walking – Frequently


• Sitting – Occasionally


• Handling/Gripping – Frequently


• Reaching (outward/overhead) – Frequently


• Bending, squatting, kneeling – Occasionally to Frequently


• Lifting/Carrying – Up to 50–100 lbs (team lift when needed)


• Pushing/Pulling – Occasionally


• Equipment Use – Forklift and other material handling equipment


• PPE – Required (steel-toe boots, gloves, and other safety gear as needed)