Inside Counter Sales: Millwork Solutions Pro

Spenard Builders Supply; Anchorage (AK); On-site; USD 42,000 - 54,000; Full time

Job summary

Spenard Builders Supply in Anchorage, AK is seeking an Inside Counter Sales professional to help customers find the right solutions for their projects. You will blend product knowledge with sales experience to deliver an exceptional customer experience in a fast-paced millwork setting.

Youll assist customers in person, by phone, and via email, promote products, prepare estimates for smaller projects, and coordinate deliveries.

Qualifications

• High school diploma or GED required.
• Six months of sales, retail, customer service, or related experience.
• Ability to work in office and outdoor yard environments.

Responsibilities

• Assist retail customers in person, by phone, and via email.
• Answer questions regarding products, pricing, availability, and returns/exchanges.
• Guide customers in selecting the best products and solutions for their needs.
• Build positive customer relationships through professional and responsive service.
• Actively promote and sell company products, services, and related solutions.
• Prepare material estimates and project quotes for smaller construction projects, including decks, fences, stairs, and sheds.
• Identify opportunities to increase sales through product recommendations and add-on offerings.
• Develop a strong understanding of company products, pricing, and promotions.
• Enter customer orders accurately into company systems.
• Schedule and coordinate product deliveries to ensure customer satisfaction.
• Monitor order details and follow through on customer requests.
• Assist with inventory management, stocking, merchandising, and signage.
• Maintain a clean, organized, and safe work environment.
• Participate in customer workshops and educational events.
• Resolve routine customer concerns and escalate more complex issues when needed.

Skills

Customer service

Retail sales

Communication skills

Problem solving

Education

High school diploma or GED

Tools

Material handling equipment

Job description

Spenard Builders Supply in Anchorage, AK is seeking an Inside Counter Sales professional to help customers find the right solutions for their projects. You will blend product knowledge with sales experience to deliver an exceptional customer experience in a fast-paced millwork setting.

Youll assist customers in person, by phone, and via email, promote products, prepare estimates for smaller projects, and coordinate deliveries.