Inside Counter Sales - Millville, NJ

Keen-Compressed-Gas-Co.; Roosevelt Park (NJ); On-site; USD 28,000 - 36,000; Full time

Job summary

Keen-Compressed-Gas-Co. is seeking an Inside Counter Sales professional in New Jersey to sell medical, industrial, and specialty gases, welding equipment, hard goods, and tools.

You will assist walk-in and phone customers, process orders, and maintain accurate inventory while following safety procedures and delivering exceptional service. The role supports the Branch Manager, Outside Sales team, and Delivery Driver as needed, ensuring smooth daily operations and customer satisfaction.

Qualifications

• 2+ years of product, warehouse, and/or sales or customer service-related experience and/or training.
• Strong background in gas, welding, and/or safety supply industry with retail experience preferred.
• Experience working with industrial-related supplies, products, or services, preferably with industrial gases and/or welding supplies.
• Proficient in MS Office applications.
• Prior experience operating a forklift preferred.

Responsibilities

• Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise.
• Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes, or other information.
• Enters sales & quote data into the computer and researches information for customers using the computer system.
• Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures.
• Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are properly handled.
• Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.
• Maintains showroom cleanliness by procedures set forth by management.
• Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current.

Skills

Customer service orientation

Sales experience

Education

HS Diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

MS Office

Forklift operation

Job description

Job Information

• Department: Inside Sales
• Supervisor: Branch Area Manager
• Status: Non-Exempt

Job Summary

The Inside Counter Sales position is responsible for selling medical, industrial, and specialty gases, as well as welding equipment, hard goods, and tools to customers. This role involves addressing inquiries or concerns from both walk-in customers and those who call in. The individual will process orders while adhering to established safety procedures and delivering exceptional customer service, all while maintaining accurate inventory records. Additionally, the Counter Sales Associate will provide support to the Branch Manager, Outside Sales team, and Delivery Driver as required.

Job Responsibilities

• Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise.
• Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes, or other information.
• Enters sales & quote data into the computer and researches information for customers using the computer system.
• Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures.
• Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are properly handled.
• Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.
• Maintains showroom cleanliness by procedures set forth by management.
• Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current.

Job Requirements

• HS Diploma or equivalent required. Associate's or Bachelor's degree preferred.
• Minimum of 2 years of previous product, warehouse, and/or sales or customer service-related experience and/or training (or equivalent combination of education and experience).
• Strong background in gas, welding, and/or safety supply industry with retail experience preferred.
• Experience working with industrial-related supplies, products, or services, preferably with industrial gases and/or welding supplies.
• Proficient in MS Office applications.
• Prior experience operating a forklift preferred.

Salary Range: $20.00 - $26.00

*Please note that the salary requirements have been provided for this role; however, the offered salary will be determined based on various factors, including the candidate's years of experience and industry tenure. The stated salary reflects the base range; additional benefits and bonuses are not included.