Inside Counter Sales: Gas, Welding & Safety Supplies

KEEN COMPRESSED GAS CO.; Roosevelt Park (NJ); On-site; USD 28,000 - 36,000; Full time

Job summary

KEEN COMPRESSED GAS CO. is seeking an Inside Counter Sales associate to sell medical, industrial, and specialty gases, as well as welding equipment and tools.

You will assist walk-in and phone customers, process orders, and support the Branch Manager and Outside Sales team while upholding safety procedures and accurate inventory records. The role requires 2+ years in product, warehouse, or sales/customer service, with a strong background in gas/welding and proficiency in MS Office; forklift

Qualifications

• 2 years of previous product, warehouse, and/or sales or customer service-related experience and/or training (or equivalent combination of education and experience).
• Strong background in gas, welding, and/or safety supply industry with retail experience preferred.
• Experience working with industrial-related supplies, products, or services, preferably with industrial gases and/or welding supplies.
• Proficient in MS Office applications.

Responsibilities

• Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise.
• Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes, or other information.
• Enters sales & quote data into the computer and researches information for customers using the computer system.
• Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures.
• Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc. are properly handled.
• Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.
• Maintains showroom cleanliness by procedures set forth by management.
• Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current.

Skills

Customer service

Sales

Product knowledge

Education

HS Diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

MS Office

Forklift

Job description

KEEN COMPRESSED GAS CO. is seeking an Inside Counter Sales associate to sell medical, industrial, and specialty gases, as well as welding equipment and tools.

You will assist walk-in and phone customers, process orders, and support the Branch Manager and Outside Sales team while upholding safety procedures and accurate inventory records. The role requires 2+ years in product, warehouse, or sales/customer service, with a strong background in gas/welding and proficiency in MS Office; forklift