Inside/Counter Sales Associate - Dayton

Allied Supply Company Inc; Dayton (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Profit sharing

Medical insurance

Dental insurance

Vision insurance

Paid time off

Career growth

Training and development

Job summary

Allied Supply Company in Dayton, OH is seeking a motivated Inside Sales / Counter Sales Associate to support contractors and trade customers. You will process orders, provide product recommendations, and deliver exceptional service in a fast-paced HVACR distribution environment.

The ideal candidate has strong communication, willingness to learn technical products, and a team-oriented mindset. Allied offers profit sharing, benefits, paid time off, and career growth opportunities.

Qualifications

• Previous experience in customer service, sales, retail, wholesale distribution, or a related field preferred.
• Experience working with contractors, maintenance professionals, or trade customers is a plus.
• Strong communication and interpersonal skills.
• Mechanical aptitude and willingness to learn technical products.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Basic computer skills and ability to learn business software systems.

Responsibilities

• Assist customers in person, by phone, and through email.
• Process sales orders, quotes, returns, and inquiries accurately.
• Recommend products based on customer needs and applications.
• Support customers with product information and order status updates.
• Follow up on quotes and open orders.
• Coordinate with vendors, warehouse personnel, and other departments to ensure timely fulfillment.
• Support inventory activities, including receiving, stocking, and order pulling as needed.
• Maintain a clean, organized, and professional sales counter area.
• Resolve customer concerns in a timely and professional manner.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Organizational skills

Mechanical aptitude

Teamwork

Basic computer skills

Job description

Allied Supply Company is a family-owned distributor serving the HVACR and air filtration industries for more than 90 years. We are committed to providing exceptional customer service, supporting our employees' growth, and building long-term relationships with customers and vendor partners.

Position Summary

Allied Supply Company is seeking a motivated and customer-focused Inside Sales / Counter Sales Associate to join our Dayton team. This role supports customers by processing orders, providing product recommendations, and ensuring a positive customer experience. The ideal candidate enjoys working with people, solving problems, and learning technical products in a fast-paced distribution environment.

Key Responsibilities

• Assist customers in person, by phone, and through email
• Process sales orders, quotes, returns, and inquiries accurately
• Recommend products based on customer needs and applications
• Support customers with product information and order status updates
• Follow up on quotes and open orders
• Coordinate with vendors, warehouse personnel, and other departments to ensure timely fulfillment
• Support inventory activities, including receiving, stocking, and order pulling as needed
• Maintain a clean, organized, and professional sales counter area
• Resolve customer concerns in a timely and professional manner

Qualifications

• Previous experience in customer service, sales, retail, wholesale distribution, or a related field preferred
• Experience working with contractors, maintenance professionals, or trade customers is a plus
• Strong communication and interpersonal skills
• Mechanical aptitude and willingness to learn technical products
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Basic computer skills and ability to learn business software systems

Benefits

• Profit sharing program
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• Stable, long-established company with opportunities for career growth and advancement
• Training and development opportunities

What Success Looks Like

• Provides excellent customer service and builds strong customer relationships
• Accurately processes orders and resolves issues efficiently
• Demonstrates product knowledge and a willingness to learn
• Contributes to branch sales goals and overall team success
• Maintains a positive, professional attitude in daily interactions

Allied Supply Company is an Equal Opportunity Employer.