Inside/Counter Sales Associate - Dayton

Allied Supply Co.; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Allied Supply Company in Dayton, OH is seeking a motivated Counter Sales Specialist who excels in helping customers at a fast-paced HVACR distributor. You will process orders, provide product recommendations, and ensure a positive experience at the sales counter.

The role values effective communication, problem solving, and willingness to learn technical products. Candidates with customer service or sales experience, plus a mechanical aptitude, will thrive in this team-oriented environment.

Qualifications

• Previous experience in customer service, sales, retail, wholesale distribution, or a related field preferred.
• Experience working with contractors, maintenance professionals, or trade customers is a plus.
• Strong communication and interpersonal skills.
• Mechanical aptitude and willingness to learn technical products.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Basic computer skills and ability to learn business software systems.

Responsibilities

• Assist customers in person, by phone, and through email.
• Process sales orders, quotes, returns, and inquiries accurately.
• Recommend products based on customer needs and applications.
• Support customers with product information and order status updates.
• Follow up on quotes and open orders.
• Coordinate with vendors, warehouse personnel, and other departments to ensure timely fulfillment.
• Support inventory activities, including receiving, stocking, and order pulling as needed.
• Maintain a clean, organized, and professional sales counter area.
• Resolve customer concerns in a timely and professional manner.

Skills

Customer service

Sales

Communication

Teamwork

Mechanical aptitude

Attention to detail

Problem solving

Tools

POS systems

ERP software

Job description

About Allied Supply Company

Allied Supply Company is a family-owned distributor serving the HVACR and air filtration industries for more than 90 years. We are committed to providing exceptional customer service, supporting our employees' growth, and building long-term relationships with customers and vendor partners.

About Allied Supply Company

Allied Supply Company is a family-owned distributor serving the HVACR and air filtration industries for more than 90 years. We are committed to providing exceptional customer service, supporting our employees' growth, and building long-term relationships with customers and vendor partners.

Position Summary

Allied Supply Company is seeking a motivated and customer-focused Counter Sales Specialist to join our Dayton team. This role supports customers by processing orders, providing product recommendations, and ensuring a positive customer experience. The ideal candidate enjoys working with people, solving problems, and learning technical products in a fast-paced distribution environment.

Key Responsibilities

• Assist customers in person, by phone, and through email
• Process sales orders, quotes, returns, and inquiries accurately
• Recommend products based on customer needs and applications
• Support customers with product information and order status updates
• Follow up on quotes and open orders
• Coordinate with vendors, warehouse personnel, and other departments to ensure timely fulfillment
• Support inventory activities, including receiving, stocking, and order pulling as needed
• Maintain a clean, organized, and professional sales counter area
• Resolve customer concerns in a timely and professional manner

Qualifications

• Previous experience in customer service, sales, retail, wholesale distribution, or a related field preferred
• Experience working with contractors, maintenance professionals, or trade customers is a plus
• Strong communication and interpersonal skills
• Mechanical aptitude and willingness to learn technical products
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Basic computer skills and ability to learn business software systems