Inside/Counter Sales Associate

Allied Supply Co.; Lima (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Profit sharing up to 25%

Competitive pay (16% above market average)

Health, dental, vision

Generous PTO and holidays

Job summary

Allied Supply Co. in Lima, OH, is looking for a driven Inside Sales Associate. This role focuses on supporting customer interactions through order processing, product recommendations, and building long-term relationships with contractors. Ideal candidates should have HVAC/R or filtration experience, along with 1–3 years in sales and customer service. The position offers competitive pay, profit sharing, and opportunities for career advancement in a stable industry.

Qualifications

• Preferred experience in HVAC/R or filtration industry.
• 1–3 years in sales, customer service, or distribution.
• Strong communication and relationship-building skills.

Responsibilities

• Drive sales growth by supporting existing customers and developing new account relationships.
• Process orders, quotes, and returns accurately via phone, email, and in-person interactions.
• Recommend HVAC/R and filtration products based on customer needs and applications.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Mechanical aptitude

Job description

Allied Supply – Lima, OH

Full-Time | Competitive Salary + Profit Sharing

About Allied Supply

Allied Supply Company is a 90-year family‑owned distributor serving the HVACR and air filtration industries across Ohio and surrounding regions. We are known for our long‑tenured team, collaborative culture, and commitment to promoting from within. Creating clear opportunities for career growth and leadership advancement in a stable, recession‑resistant industry.

Position Overview

We are seeking a customer‑focused, driven Inside Sales Associate to support our Lima location. This role is the backbone of our daily customer interaction. You will own order processing, product recommendations, and relationship building with contractors and service professionals. You’ll play a direct role in driving branch sales while developing technical expertise and long‑term customer partnerships.

Key Responsibilities

• Drive sales growth by supporting existing customers and developing new account relationships
• Process orders, quotes, and returns accurately via phone, email, and in‑person interactions
• Recommend HVAC/R and filtration products based on customer needs and applications
• Provide technical support and product guidance to customers and team members
• Act as liaison between customers, vendors, and internal teams to ensure timely fulfillment
• Proactively follow up on quotes and open orders to close sales opportunities
• Support outside sales team with quotes, sourcing, and account development
• Maintain showroom merchandising and ensure product availability
• Assist with inventory tasks including receiving, stocking, and order pulling
• Resolve customer issues quickly and professionally

Qualifications

• HVAC/R, filtration, or mechanical industry experience preferred
• 1–3 years of sales, customer service, or distribution experience
• Strong communication and relationship‑building skills
• Mechanical aptitude and willingness to learn technical products
• Detail‑oriented with strong organizational skills
• Team‑first mindset with a proactive, solutions‑oriented approach

Why Join Allied Supply

• Profit sharing up to 25% of salary
• Competitive pay (16% above market average) + health, dental, vision
• Generous PTO and holidays
• 90+ year‑old financially stable company
• Recession‑resistant industry
• Clear path to advancement (Inside Sales → Outside Sales → Leadership)
• Team‑oriented culture with long‑tenured employees

What Success Looks Like

• Builds strong, repeat customer relationships
• Consistently meets or exceeds sales and service expectations
• Demonstrates product knowledge and problem‑solving ability
• Takes initiative to grow accounts and improve branch performance
• Contributes positively to team culture and daily operations

If you’re a motivated, customer‑focused professional looking to build a long‑term career in a stable and growing industry, we’d love to connect.