Inside Commercial Tire Service - Ogden, UT

Purcell Tire & Service Centers; Ogden (UT); On-site; USD 19,000 - 28,000; Full time

Job summary

Purcell Tire & Service Centers is seeking a tire technician to perform tire mounting, dismounting, balancing, and related maintenance on passenger and light truck vehicles. The role emphasizes safety, quality service, and customer interaction.

The ideal candidate will have a High School diploma, 1–2 years of experience, and CTS certification or vendor training. A valid driver’s license is not required for this position, and a strong safety mindset is essential.

Qualifications

• High School diploma or equivalent required.
• 1-2 years of job-specific experience preferred.
• CTS certification from Tire Industry Association or equivalent vendor training required.

Responsibilities

• Identify and inflate tires correctly for size and ply.
• Balance wheels using balancing machines to determine counterweights.
• Dismount wheels with lug wrenches and hand/power tools.
• Mount wheels onto vehicles and reassemble tires onto wheels.
• Replace valve stems and seal punctures as needed.
• Perform lube, oil, filter, and tire services for passenger and light truck vehicles.
• Maintain a clean shop and ensure safety protocols are followed.
• Maintain positive relationships with customers and protect company assets.

Skills

Tire Industry

Customer Service

Mechanical

Education

High School

Tools

Phone Systems

Job description

Description

MISSION

To address the tire needs of customers in a safe, approved manner using the proper tools and proper techniques.

ESSENTIAL DUTIES

• Identify and inflate tires correctly for the size and ply
• Place wheels on balancing machines to determine counterweights required to balance wheels
• Dismount wheels from vehicles using lug wrenches and other hand and power tools
• Mount wheels onto vehicles
• Reassemble tires onto wheels
• Replace valve stems and remove puncturing objects
• Locate and seal punctures
• Perform lube, oil, filter, tire services on passenger and light truck vehicles, as needed
• Maintain positive relationships with customers
• Maintain tools and related tire accessories
• Maintain a clean shop to reflect the proper corporate image to the public
• Protect company assets
• Embrace Purcell's culture of safety and perform all jobs in a safe manner
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

Requirements

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

Minimum Education: High School

Minimum Job-Specific Experience: 1-2 years

Management Experience: N/A

Driver's License Required: No

Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA's)

Job-Specific KSA's:

• Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
• Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.

Communication KSA's:

• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.

Tools & Technology KSA's:

• Equipment Selection — Determining the kind of tools and equipment needed to do a job.
• Phone Systems – Ability to operate phone systems for the effective communication of information to interested parties

Cognitive KSA's:

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Service Orientation — Actively looking for ways to help people.