Inside Claims Manager - Team Leadership and Strategy

American Integrity Insurance Company of Florida, Inc.; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

American Integrity Insurance is seeking an Inside Claims Manager to oversee daily operations of the internal claims staff at our Tampa area HQ. You’ll train, coach, and ensure adherence to company policies and procedures while driving claims strategies.

We value strong leadership, analytical thinking, and the ability to improve workflow. Schedule is in-office Monday–Friday with a focus on timely reserving and quality service.

Qualifications

• Bachelor’s degree required or equivalent training/experience.
• Five to ten years of property claims experience with prior management preferred.
• Florida 5–20 or 6-20 license preferred; CPCU designation preferred.

Responsibilities

• Oversee day-to-day operations of internal claims adjuster staff.
• Train and develop staff and ensure compliance with policies.
• Review reserves and payments within established authority.
• Establish and improve reserving procedures for timely claims handling.
• Lead workflow improvements to optimize unit functionality.
• Identify trends and advise management on action plans.
• Coach adjusters in fraud recognition and subrogation when needed.

Skills

Technical claims knowledge

Leadership

Staff coaching

Analytics

Negotiation skills

Communication skills

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

American Integrity Insurance is seeking an Inside Claims Manager to oversee daily operations of the internal claims staff at our Tampa area HQ. You’ll train, coach, and ensure adherence to company policies and procedures while driving claims strategies.

We value strong leadership, analytical thinking, and the ability to improve workflow. Schedule is in-office Monday–Friday with a focus on timely reserving and quality service.