Homeowners Claims Adjuster - Investigate & Settle

American Integrity Insurance Company of Florida, Inc.; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

American Integrity Insurance Group in Tampa, FL seeks an Inside Claims Adjuster to investigate and evaluate claims, determine coverage, and negotiate settlements under policy provisions.

The role requires a Bachelor’s degree, 3–5 years of claims experience, Florida license, and strong negotiation and communication skills. Office hours are in-office, with familiarity in Xactimate and MS Office expected.

Qualifications

• Bachelor’s degree from a four-year college or university.
• 3–5 years of prior experience as a claims adjuster.
• Florida 520 or 620 license desired; CPCU courses preferred.
• Strong negotiation and investigative abilities.
• Ability to communicate effectively with insureds, agents, and vendors.

Responsibilities

• Confirm coverage and identify/resolves coverage issues.
• Contact the insured on the same day the claim is assigned.
• Investigate cause of loss and procure proper documentation.
• Identify and recommend subrogation opportunities.
• Review and process correspondence and take appropriate action.
• Maintain an up-to-date claim file diary.
• Review adjuster reports for coverage and estimates accuracy.
• Process payments or denials based on policy coverage.
• Assess exposure and set proper reserves.
• Communicate with customers, agents, and partners professionally.
• Represent the company as the coverage and statutory expert.
• Maintain documentation and process claims in a timely manner.
• Meet service and quality standards and use the diary system.
• Manage special projects within time and quality guidelines.
• Develop and maintain relationships with insureds to gather information.
• Perform other related duties as assigned.
• Regular and reliable attendance is an essential function.

Skills

Analytical thinking

Negotiation

Communication skills

MS Office

Xactimate

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

American Integrity Insurance Group in Tampa, FL seeks an Inside Claims Adjuster to investigate and evaluate claims, determine coverage, and negotiate settlements under policy provisions.

The role requires a Bachelor’s degree, 3–5 years of claims experience, Florida license, and strong negotiation and communication skills. Office hours are in-office, with familiarity in Xactimate and MS Office expected.