Inside Admissions Representative

New England Tractor Trailer Training School (NETTTS); Haverhill (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

New England Tractor Trailer Training School (NETTTS) is hiring an Inside Admissions Representative to be the first contact for prospective CDL students. This full-time role is on-site in Haverhill, MA, with weekday hours and some evenings and Saturdays to support enrollment goals.

You’ll handle calls, schedule appointments, guide applicants through admissions, and use scripts with some flexibility to persuade and inform. Strong communication and organization are essential to success.

Qualifications

• High School Diploma or GED required; post-secondary coursework preferred.
• At least 2 years of experience in telemarketing, call center, customer service, or sales.
• Outstanding verbal communication and listening skills.
• Strong organizational skills and attention to detail.
• A professional, encouraging, and persuasive phone presence.
• Ability to work a steady weekday schedule, plus some evenings and Saturdays.

Responsibilities

• Initiate and respond to calls from prospective students interested in CDL training.
• Schedule in-person admissions appointments for Outside Admissions Representatives.
• Assist prospective students with questions and guide them through the admissions process.
• Use provided scripts (with some flexibility) to conduct professional and persuasive phone conversations.
• Pre-qualify candidates based on admissions criteria.
• Accurately maintain call logs, appointment records, and lead activity.
• Collaborate with team members to support admissions and enrollment goals.
• Consistently meet personal performance targets that contribute to campus-wide success.

Skills

Telemarketing

Call center

Customer service

Sales

Verbal communication

Listening skills

Organizational skills

Phone presence

Scheduling

Team collaboration

Education

High School Diploma or GED

Job description

Inside Admissions RepresentativeLocation: Haverhill, MA (On-site)

Full-Time | Weekdays + Some Evenings & Saturdays----------------------------------------------------------

New England Tractor Trailer Training School (NETTTS) provides quality training and fosters student success. We're committed to compliance, staff growth, and community engagement—and we’re looking for a dedicated professional who shares these values.

Make a Real Impact

Do you want to make a positive difference in people’s lives? Join us as an Inside Admissions Representative and become the first point of contact for individuals seeking to launch a new career. In this role, you’ll have the opportunity to inspire prospective students by sharing how our CDL training programs can open the door to exciting job opportunities and a more secure future.

What You'll Do

As an Inside Admissions Representative, you will:

• Initiate and respond to calls from prospective students interested in CDL training

• Schedule in-person admissions appointments for Outside Admissions Representatives

• Assist prospective students with questions and guide them through the admissions process

• Use provided scripts (with some flexibility) to conduct professional and persuasive phone conversations

• Pre-qualify candidates based on admissions criteria

• Accurately maintain call logs, appointment records, and lead activity

• Collaborate with team members to support admissions and enrollment goals

• Consistently meet personal performance targets that contribute to campus-wide success

Important to note:

This is not a cold-calling position. All prospective students have already expressed interest in our programs and are seeking more information.

Why NETTTS?

• Be part of a supportive and mission-driven team

• Help people improve their lives through career training

• Grow your communication and professional skills in a dynamic environment

• Make a meaningful impact, every day

What You Bring

• High School Diploma or GED required; post-secondary coursework preferred

• At least 2 years of experience in telemarketing, call center, customer service, or sales

• Outstanding verbal communication and listening skills

• Strong organizational skills and attention to detail

• A professional, encouraging, and persuasive phone presence

• Ability to work a steady weekday schedule, plus some evenings and Saturdays