Inside Admissions Specialist — Drive CDL Training Enrollments

New England Tractor Trailer Training School (NETTTS); Rosemont (MA); On-site; USD 34,440 - 38,572; Full time

Job summary

New England Tractor Trailer Training School (NETTTS) in Haverhill, MA is seeking an Inside Admissions Representative to be the first point of contact for prospective CDL students. This on-site, full-time role combines outreach, information sharing, and guiding applicants through the admissions process to help them pursue a new career.

You'll respond to inquiries, pre-qualify candidates, schedule appointments, and work with the admissions team to meet enrollment goals.

Qualifications

• High School Diploma or GED required; post-secondary coursework preferred.
• At least 2 years in telemarketing, call center, customer service, or sales.
• Excellent verbal communication and listening skills.

Responsibilities

• Initiate and respond to calls from prospective students interested in CDL training
• Schedule in-person admissions appointments for Outside Admissions Representatives
• Assist prospective students with questions and guide them through the admissions process
• Use provided scripts (with some flexibility) to conduct professional and persuasive phone conversations
• Pre-qualify candidates based on admissions criteria
• Accurately maintain call logs, appointment records, and lead activity
• Collaborate with team members to support admissions and enrollment goals
• Consistently meet personal performance targets that contribute to campus-wide success

Skills

Verbal communication

Telephone skills

Active listening

Organization

Education

High School Diploma or GED

Job description

New England Tractor Trailer Training School (NETTTS) in Haverhill, MA is seeking an Inside Admissions Representative to be the first point of contact for prospective CDL students. This on-site, full-time role combines outreach, information sharing, and guiding applicants through the admissions process to help them pursue a new career.

You'll respond to inquiries, pre-qualify candidates, schedule appointments, and work with the admissions team to meet enrollment goals.