Admissions Coordinator

The CDL School, Inc.; Colorado Springs, Northern (CO, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

The CDL School, Inc. seeks an Admissions Coordinator to present our program to prospective students via interviews and business contacts, and to support the admissions team in enrolling new learners in the CDL program.

Responsibilities include data entry, lead creation from inbound calls, greeting guests, processing loan documents, and maintaining enrollment logs. The role requires strong communication, organization, and customer service skills in a busy educational setting.

Qualifications

• High School Diploma or equivalent.
• Excellent communication and interpersonal skills.
• Excellent time management and organizational skills.
• Proficient with computer and web-based programs.
• Strong customer service over the phone and in person.

Responsibilities

• Present The CDL Schools / Troops Into Transportation program to qualified prospective students by means of personal interviews and business to business contact.
• Create new lead contacts from inbound calls or walk in customers.
• Support admissions team with the objective of assisting prospective customers join the CDL program.
• Greet all new/prospective students and guests.
• Application data entry and upload/scan submission to admissions panel.
• Submit loan documents to the Finance department for processing.
• Enter all in person or over the phone appointment show and no-show data.
• Maintain enrollment log, collect additional payment, and application fees.
• Support class coordinator by preparing training rosters, students schedules, and in-house appointments with reps or other team members.
• Collect and maintain required student documents for building student files (paper and electronic).
• Provide administrative and appointment setting support to the admissions / recruiting team.
• Conduct outbound call confirmations, text messages, and other electronic communications to support positive show rates and admissions / recruiting team.
• Must be able to attend and participate in meetings/conferences as scheduled within the district, state, and other states.
• Other duties as assigned

Skills

Communication skills

Organizational skills

Analytical thinking

Time management

Computer skills

CRM proficiency

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Web Based CRM

Job description

Description

To present The CDL Schools / Troops Into Transportation (TCDLS/T2T) program to qualified prospective students by means of personal interviews and business to business contact.

• Responsible for creating new lead contacts from inbound calls or walk in customers
• Support admissions team with the objective of assisting prospective customers join the CDL
  program
• Greet all new/prospective students and guests.
• Application data entry and upload/scan submission to admissions panel.
• Submit loan documents to the Finance department for processing.
• Enter all in person or over the phone appointment show and no-show data.
• Responsible for maintaining the enrollment log, collecting additional payment, and
  application fees.
• Support class coordinator by preparing training rosters, students schedules, and in-house appointments with reps or other team members.
• Collect and maintain required student documents for building student files (paper and
  electronic).
• Provide administrative and appointment setting support to the admissions / recruiting team.
• Conduct outbound call confirmations, text messages, and other electronic communications to support positive show rates and admissions / recruiting team.
• Must be able to attend and participate in meetings/conferences as scheduled within the
  district, state, and other states.
• Other duties as assigned

Requirements

Education and Certifications

High School Diploma or equivalent

Skills and Qualifications

• Excellent communication and interpersonal skills
• Excellent organizations skills and attention to detail
• Strong and analytical and problem-solving skills
• Excellent time management skills
• Strong proficiency with computer and web-based programs / software
• Proficient computer skills with Microsoft Office and Web Based CRM
• Strong Customer service over the phone and in person