Inside Account Manager (73381)

Valcourt; Apex (NC); On-site; USD 70,000 - 120,000; Full time

Job summary

Valcourt in Apex, NC is seeking a results-driven sales professional for a full-time role in B2B account management. You will generate revenue through proactive outbound efforts, follow up on dormant opportunities, and expand services within existing accounts.

The position emphasizes CRM proficiency (Salesforce preferred), strong communication, and outstanding organizational skills to track leads, coordinate site walks, and drive weekly pipeline results.

Qualifications

• 3+ years of B2B sales or account management required.
• Proven ability to generate revenue through outbound sales.
• Experience with CRM systems, preferably Salesforce, is preferred.

Responsibilities

• Generate revenue through proactive outbound sales efforts.
• Follow up on dormant opportunities and re-engage customers.
• Sell additional services into current accounts.
• Track leads and manage pipeline in CRM weekly.
• Coordinate site walks with sales team and assist larger opportunities.

Skills

Phone sales

CRM Salesforce

Organization

Communication

B2B sales

Tools

Salesforce

Job description

Job Details

Job Location: SCOTTIES APX - Apex, NC 27502

Position Type: Full Time

Education Level: Not Specified

Salary Range: $1.00 - $1.00 Base+Commission/year

Job Category: Sales

Position Summary

Primary Responsibilities

• Generate revenue through proactive outbound sales efforts.
• Follow up on dormant opportunities.
• Re-engage existing customers.
• Sell additional services into current customer accounts.
• Identify low-hanging fruit opportunities not requiring a field sales representative.

Daily Operations Partnership

• Meet with Operations daily to identify customer requests, additional scope, deferred work, safety items, repairs, waterproofing, window cleaning, pressure washing, metal restoration, glass restoration, parking garage cleaning, and specialty services.
• Track every lead until closed.

Email & Marketing Campaigns

• Execute seasonal promotions, budget planning campaigns, preventative maintenance reminders, proposal follow-ups, customer reactivation campaigns, new service announcements, and cross-selling campaigns.
• Follow every campaign with outbound phone calls.

Customer Relationship Management

• Build relationships with existing clients.
• Conduct routine account check-ins.
• Coordinate site walks with sales team and partner with field sales on larger opportunities.

Salesforce Management

• Maintain CRM accuracy, create opportunities, track proposals, manage follow-ups, and report pipeline weekly.

QualificationsQualifications

• 3+ years B2B sales or account management.
• Strong phone sales, CRM (Salesforce preferred), organization, and communication skills.
• Commercial facility services experience preferred.