INSIDE ACCOUNT MANAGER

City Electric Supply; Winchester (VA); On-site; USD 38,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

401K

Paid Time Off

Growth Opportunities

Job summary

City Electric Supply is seeking an Inside Sales Representative to support contractor and electrician customers, process orders, and provide product solutions.

You will collaborate with sales and warehouse teams to meet customer needs, monitor stock, and contribute to branch sales targets. This role emphasizes service excellence and growth opportunities within a family-owned company with a long history.

Responsibilities

• Build and maintain strong relationships with new and existing customers
• Process sales orders, quotes, and returns accurately and efficiently
• Provide product recommendations and technical support on electrical supplies
• Proactively follow up on quotes to convert opportunities into sales
• Collaborate with outside sales and warehouse teams to meet customer needs
• Monitor inventory levels and assist with stock replenishment
• Handle customer inquiries via phone, email, and in person
• Support branch operations and contribute to overall sales targets

Job description

Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly and passionate about providing incredible customer service.

• medical, dental, and vision insurance
• 401K
• paid time off
• internal growth opportunities

About City Electric Supply

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values.

Position Summary

The Inside Sales Representative is responsible for supporting customer relationships, generating sales, and ensuring a high level of service within the branch. This role works closely with contractors, electricians, and internal teams to provide product solutions, process orders, and drive revenue growth.

Key Responsibilities

• Build and maintain strong relationships with new and existing customers
• Process sales orders, quotes, and returns accurately and efficiently
• Provide product recommendations and technical support on electrical supplies
• Proactively follow up on quotes to convert opportunities into sales
• Collaborate with outside sales and warehouse teams to meet customer needs
• Monitor inventory levels and assist with stock replenishment
• Handle customer inquiries via phone, email, and in person
• Support branch operations and contribute to overall sales targets