Inside Account Manager

AWC, Inc.

Knoxville (TN)

On-site

USD 40,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Employee Stock Ownership Plan (ESOP)
Competitive Pay
Medical, Dental and Vision Insurance
Paid Time Off
Career Development Opportunities

Job summary

A leading automation machinery manufacturing company in Knoxville is seeking an Inside Account Manager to manage customer relationships and drive sales. The ideal candidate will have a bachelor's degree and 2-5 years of industry experience, along with strong communication skills and a team-oriented approach. This full-time position includes competitive pay, benefits, and opportunities for career development.

Qualifications

  • 2-5 years of industry experience required.
  • Base level knowledge of valves and instrumentation.
  • Basic understanding of flow control is advantageous.

Responsibilities

  • Build, develop, and retain customers for sales success.
  • Process customer RFQs and POs.
  • Manage customer requirements and communicate effectively.

Skills

Team player
High energy
Clear communication
Ability to handle after-hours support

Education

4-year bachelor’s degree
2-year technical/Engineering degree

Tools

Valve and Instrumentation knowledge
Basic understanding of flow control

Job description

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We are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning. We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions, we want you on our team.

As an Inside Account Manager, you will have direct and daily contact with our customers and develop relationships to grow our business. Success is measured by meeting sales objectives while exceeding customer requirements as you work with Outside Account Managers to grow your skills, expertise, and career development opportunities across the industry.

How you’ll make an impact:

  • Responsible for building, developing, and retaining customers necessary to drive a high-performance sales team, along with ensuring succession for accounts
  • Acknowledge & process customer’s Request for Quotes (RFQ) and Purchase Orders (PO)
  • Establish and manage customer requirements, including quote follow-ups and pro-expedite purchase orders
  • Direct sales forecasting activities, analyze account sales data and promote sales
  • Communicate with Outside Account Mangers and Project Managers to establish profit, inventory suggestions, and pricing requirements for key accounts
  • Review work processes to ensure that internal and external quality standards are followed and suggest improvements
  • Examines ways to offer practical, creative alternatives that increase AWC’s chances of successfully closing orders at higher margins

Skills you’ll need:

  • Must be a team player with the ability to work with cross-functional teams to achieve common goals
  • Sense of urgency, high energy with high accountability
  • Ability to clearly communicate (verbal and written via phone, e-mail, etc.)
  • Willingness to be on call for after-hours & weekend support periodically

Here’s what will set you apart:

  • 2-5 years of industry experience
  • Base level knowledge of Valve and Instrumentation products, including but not limited to Valves, Pneumatics, Instrumentation and Process Control
  • Basic understanding of flow control and process measurement

The Rewards:

  • Employee Stock Ownership Plan (ESOP)
  • Competitive Pay
  • Medical, Dental and Vision Insurance Package
  • Employer Paid Life Insurance
  • Paid Time Off and Holiday Pay

About AWC

As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world’s most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. As experts in our partners’ technologies, we are well-equipped to properly size, select, configure, and support each. It is our goal to serve you with the best combination of caring experts and innovative solutions from our partners.

How We Win Together

We are committed to solving customer problems and are looking for team members that want to be a trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

We are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning. We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions, we want you on our team.

As an Inside Account Manager, you will have direct and daily contact with our customers and develop relationships to grow our business. Success is measured by meeting sales objectives while exceeding customer requirements as you work with Outside Account Managers to grow your skills, expertise, and career development opportunities across the industry.

How you’ll make an impact:

  • Responsible for building, developing, and retaining customers necessary to drive a high-performance sales team, along with ensuring succession for accounts
  • Acknowledge & process customer’s Request for Quotes (RFQ) and Purchase Orders (PO)
  • Establish and manage customer requirements, including quote follow-ups and pro-expedite purchase orders
  • Direct sales forecasting activities, analyze account sales data and promote sales
  • Communicate with Outside Account Mangers and Project Managers to establish profit, inventory suggestions, and pricing requirements for key accounts
  • Review work processes to ensure that internal and external quality standards are followed and suggest improvements
  • Examines ways to offer practical, creative alternatives that increase AWC’s chances of successfully closing orders at higher margins

Skills you’ll need:

  • Must be a team player with the ability to work with cross-functional teams to achieve common goals
  • Sense of urgency, high energy with high accountability
  • Ability to clearly communicate (verbal and written via phone, e-mail, etc.)
  • Willingness to be on call for after-hours & weekend support periodically

Here’s what will set you apart:

  • 4-year bachelor’s degree / 2-year technical/Engineering degree preferred
  • 2-5 years of industry experience
  • Base level knowledge of Valve and Instrumentation products, including but not limited to Valves, Pneumatics, Instrumentation and Process Control
  • Basic understanding of flow control and process measurement

The Rewards:

  • Employee Stock Ownership Plan (ESOP)
  • 401(K) Match
  • Competitive Pay
  • Medical, Dental and Vision Insurance Package
  • Employer Paid Life Insurance
  • Paid Time Off and Holiday Pay
  • Career Development Opportunities

About AWC

As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world’s most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. As experts in our partners’ technologies, we are well-equipped to properly size, select, configure, and support each. It is our goal to serve you with the best combination of caring experts and innovative solutions from our partners.

How We Win Together

We are committed to solving customer problems and are looking for team members that want to be a trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Industries
    Automation Machinery Manufacturing

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