Inserter and Meter Operator

Benchmark Human Services company; Fort Wayne (IN); On-site; USD 20,664 - 27,552; Full time

Job summary

Benchmark Human Services, operating Tandem Solutions in Fort Wayne, seeks an attentive mail processing operator to run inserters and ensure smooth production in a unionized environment. You will follow established QC procedures, manage mail preparation, and coordinate with multiple departments to keep projects on schedule.

The role offers a Monday–Friday 9:30am–6pm schedule, a team-focused workplace, and the chance to contribute to essential mail services.

Qualifications

• High School Diploma or GED is preferred.
• Mechanical aptitude.
• Ability to understand and follow QC procedures.
• Good communication skills.
• Good math skills.
• Knowledge of First Class and Marketing Mail preparation standards.

Responsibilities

• Operates automated inserters.
• Assures that all Quality Control procedures are followed.
• Maintains minimum production standards of completed product.
• Coordinates with the different departments for the scheduling of all projects.
• Sort and prepare unmetered mail as necessary, report quality problems to the Production Manager.
• Operate postage machine and accounting terminal accurately.
• Record any spoilage or mistakes on the account tape for correction by billing.
• Perform quality checks on finished mail before release to MLOCR.
• Process mail efficiently to meet MLOCR cut-off time.
• Report any suspected abuse, neglect or exploitation immediately to supervisor or department head.
• Other duties as assigned.
• Comply with all standards to assure the health and safety of all individuals.

Skills

Mechanical aptitude

QC procedures

Math skills

Good communication

First Class/Marketing Mail standards

Education

High School Diploma or GED

Job description

Tandem, an ISO 9001:2015 certified mail facility, offers full‑service mail and fulfillment, first‑class presort, and third‑class mail processing. We employ people with disabilities, giving them the opportunity to develop job skills while earning a paycheck. Tandem has several major contracts through SourceAmerica, a national agency charged with developing employment opportunities for people with disabilities. If you are looking for an open environment in which you can grow as part of the mail service industry, we want to meet you!

Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

General Responsibilities

Operate the equipment at maximum efficiency while meeting the production schedule. Required to maintain the established Quality Control procedures.

Schedule

Monday - Friday 9:30am - 6pm

Essential Functions and Responsibilities

• Operates automated inserters
• Assures that all Quality Control procedures are followed.
• Maintains minimum production standards of completed product.
• Coordinates with the different departments for the scheduling of all projects.
• Sort and prepare unmetered mail as necessary, report quality problems to the Production Manager.
• Operate postage machine and accounting terminal accurately.
• Record any spoilage or mistakes on the account tape for correction by billing.
• Perform quality checks on finished mail before release to MLOCR.
• Process mail efficiently to meet MLOCR cut-off time.
• Report any suspected abuse, neglect or exploitation immediately to supervisor or department head.
• Other duties as assigned.
• Comply with all standards to assure the health and safety of all individuals.

Qualifications

• High School Diploma or GED is preferred
• Mechanical aptitude.
• Ability to understand and follow QC procedures.
• Good communication skills.
• Good math skills.
• Knowledge of First Class and Marketing Mail preparation standards.

(In August 2022, the company names "Post Masters, Blue Octopus Printing, and DOMA Document Solutions," providing print, mail, and digital solutions to customers were rebranded as Tandem Solutions, or Tandem for short. These three entities, housed under AWRC, Benchmark Human Services’ not‑for‑profit sister company, look forward to partnering with customers and new team members under this new identity moving forward. To be clear, nothing has changed except the brand name. The work remains the same, the management and ownership remain the same, and most importantly, the team and mission remain the same.)

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.

Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.