Inpatient Medicaid Eligibility Navigator

Mercy Co; Rogers (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy in Rogers, AR is seeking a patient access coordinator to help uninsured and under-insured patients navigate Medicaid eligibility and financial assistance while they are admitted. You will assist in the hospital rooms with the application process, gather required documents, obtain signatures, and explain the benefits of Medicaid coverage to patients.

This role emphasizes clear communication, strong customer service, and collaboration with care teams to ensure timely submission of

Qualifications

• High school diploma or GED required.
• 1-2 years in healthcare, social work, or case management with patient financial discussions.
• Experience with self-pay or underinsured populations is preferred.

Responsibilities

• Interview uninsured/under-insured patients to determine Medicaid eligibility.
• Assist patients in hospital rooms with Medicaid/Financial Assistance applications.
• Explain documentation needs and obtain signatures for state forms.
• Communicate eligibility process and benefits clearly to patients.

Skills

Customer service

Financial counseling

Healthcare experience

Communication skills

Mathematics skills

Education

High School Diploma or GED

Job description

Mercy in Rogers, AR is seeking a patient access coordinator to help uninsured and under-insured patients navigate Medicaid eligibility and financial assistance while they are admitted. You will assist in the hospital rooms with the application process, gather required documents, obtain signatures, and explain the benefits of Medicaid coverage to patients.

This role emphasizes clear communication, strong customer service, and collaboration with care teams to ensure timely submission of