Inpatient Meal & Diet Services Specialist

Concord Hospital Health System; Concord (NH); On-site; USD 21,000 - 25,000; Full time

Job summary

Concord Hospital Health System is seeking staff to process inpatient meals, diet orders, and nourishments in a call center environment to meet patient needs per physician menus. You must be able to work 12‑hour shifts, weekends and holidays.

This role emphasizes customer service, accurate order processing, and teamwork with nursing and food service colleagues; familiarity with Windows and call systems is preferred.

Qualifications

• Three months experience in an office, food service or hospitality related setting; and computer experience in a Windows environment required.
• Strong communication skills and the ability to use an automated call distribution system highly preferred.
• Ability to work 12 hour shifts weekends and holidays.

Responsibilities

• Processes patient meal orders, diet orders, special services, consults, transfers, nourishments and requisitions.
• Provides customer service to patients.
• Answers incoming phone calls.
• Delivers patient nourishments.
• Actively attends departmental meetings.
• Performs other duties as assigned.

Skills

Strong communication

Education

Some training beyond high school

Tools

Windows OS

Job description

Concord Hospital Health System is seeking staff to process inpatient meals, diet orders, and nourishments in a call center environment to meet patient needs per physician menus. You must be able to work 12‑hour shifts, weekends and holidays.

This role emphasizes customer service, accurate order processing, and teamwork with nursing and food service colleagues; familiarity with Windows and call systems is preferred.