Inpatient Behavioral Health Intake & Referral Clinician

Perimeter Healthcare; Springfield (MO); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Referral program

Flexible spending account

Job summary

Perimeter Healthcare seeks an Assessment & Referral Clinician to support patients and families seeking behavioral health services in an inpatient setting in Springfield, MO. You will handle inquiries, conduct intake interviews, assess needs, and coordinate with referral sources and hospital teams.

You will work with insurance verification, schedule intake appointments, and ensure timely patient care across age groups. Strong communication and teamwork are essential in this fast-paced environment.

Qualifications

• Graduate of an accredited Registered Nurse program or a master’s degree in psychology, behavioral health, or a related field.
• Strong written and verbal communication, customer service, and organizational skills.
• Ability to manage multiple inquiries, solve problems constructively, and work both independently and as part of a team.
• Professional judgment and conduct, with respect for patient safety, privacy, and applicable legal and ethical responsibilities.

Responsibilities

• Respond to a high volume of inquiries using a multi-line telephone system.
• Conduct initial screenings, intake interviews, and assessments to help determine the appropriate level of care.
• Assess psychosocial and emotional needs across age groups, including children, adolescents, adults, and older adults.
• Explain service options and coordinate next steps, such as initial consultation, direct admission, or outpatient referral.
• Coordinate daily communication with patients, families, referral sources, and hospital teams.
• Coordinate with business office and utilization review teams to coordinate insurance verification.
• Coordinate with clinical, nursing, business office, and business development staff to support timely patient care.
• Schedule intake appointments; track inquiries, assessments, and admissions; and update bed and assessment boards.
• Follow up with professional and agency referral sources regarding patient disposition.
• Document, collect, and organize inquiry and assessment data to support referral development.
• Respond to patient and family concerns in accordance with policy and communicate important information to the supervisor.
• Participate in hospital safety programs and drills, follow communication channels, and support departmental operations as needed.
• Work respectfully with colleagues and contribute to hospital and department goals.

Skills

Communication

Customer service

Organizational skills

Multitasking

Problem solving

Teamwork

Education

Registered Nurse program

Master's degree in psychology/behavioral health

Job description

Perimeter Healthcare seeks an Assessment & Referral Clinician to support patients and families seeking behavioral health services in an inpatient setting in Springfield, MO. You will handle inquiries, conduct intake interviews, assess needs, and coordinate with referral sources and hospital teams.

You will work with insurance verification, schedule intake appointments, and ensure timely patient care across age groups. Strong communication and teamwork are essential in this fast-paced environment.