Inpatient Admissions Coordinator for Substance Use Treatment

Valley Vista; Bradford (VT); On-site; USD 38,000 - 54,000; Full time

Job summary

Valley Vista is seeking an Admissions Scheduler to coordinate inpatient admissions for substance use treatment and to serve as the primary contact for referrals. You will guide the admissions process, collaborate with clinical staff and external partners, and ensure timely transitions into care.

You will coordinate MAT services with community providers, communicate with correctional facilities when needed, and maintain accurate scheduling records using Excel and internal systems.

Qualifications

• High school diploma or equivalent required; associate/bachelor’s degree preferred.
• Experience in healthcare scheduling, behavioral health, or substance use treatment preferred.
• Proficiency in Microsoft Excel and general computer systems.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, high-pressure environment.
• Excellent verbal communication and professional phone etiquette.

Responsibilities

• Coordinate and schedule patient admissions for inpatient substance use treatment services.
• Serve as primary contact for incoming referrals and guide the admissions process.
• Collaborate with clinical staff, case managers, and external partners for smooth transitions.
• Coordinate MAT services and adjust scheduling with community providers prior to admission.
• Communicate with correctional facilities to arrange continuation of care.
• Maintain accurate scheduling records using Excel and internal systems.
• Manage multiple priorities and ensure deadlines are met with attention to detail.
• Demonstrate professionalism, empathy, and excellent phone etiquette.

Skills

Phone etiquette

Multitasking

Time management

Empathy

Communication skills

Attention to detail

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Microsoft Excel

Job description

Valley Vista is seeking an Admissions Scheduler to coordinate inpatient admissions for substance use treatment and to serve as the primary contact for referrals. You will guide the admissions process, collaborate with clinical staff and external partners, and ensure timely transitions into care.

You will coordinate MAT services with community providers, communicate with correctional facilities when needed, and maintain accurate scheduling records using Excel and internal systems.