Admissions Scheduler (3616)

Valley Vista; Bradford (VT); On-site; USD 30,000 - 33,000; Full time

Job summary

Valley Vista in Bradford, VT is seeking a Full Time Admissions Coordinator to manage patient admissions for inpatient substance use treatment programs. You will serve as the primary contact for referrals, guiding the admissions process with clear communication and collaboration with clinical staff and external partners.

Ideal candidates have strong scheduling skills, Excel proficiency, and a compassionate, patient-centered approach.

Qualifications

• High school diploma or equivalent required; degrees preferred.
• Healthcare scheduling, behavioral health, or substance use treatment experience preferred.
• Proficiency with Excel and general computer systems.
• Strong organizational skills and attention to detail.
• Excellent verbal communication and professional phone etiquette.
• Ability to collaborate with multidisciplinary teams and external agencies.
• Knowledge of MAT is a plus.

Responsibilities

• Coordinate and schedule patient admissions for inpatient substance use treatment.
• Serve as primary contact for referrals, guiding admissions process.
• Collaborate with clinical staff, case managers and external partners for smooth transitions.
• Work with community providers to coordinate Methadone and MAT services prior to admission.
• Coordinate with correctional facilities to plan continuation of care and treatment planning.
• Maintain scheduling records and patient data using Excel and internal systems.
• Manage multiple priorities in a fast-paced environment with deadlines and accuracy.
• Demonstrate professional phone etiquette, empathy with patients and families.
• Ensure admissions documentation and scheduling meet regulatory standards.

Skills

Multitasking

Time management

Organization

Attention to detail

Communication skills

Discretion

Compassionate care

Education

High school diploma or equivalent

Associates or bachelor's degree preferred

Job description

Job DetailsJob Location: VV - Bradford - Bradford, VT 05033Position Type: Full TimeSalary Range: $22.00 - $24.00 HourlyJob Shift: Day

Key Responsibilities

• Coordinate and schedule patient admissions for inpatient substance use treatment services
• Serve as a primary point of contact for incoming referrals, providing clear communication and guidance throughout the admissions process
• Collaborate with clinical staff, case managers, and external partners to ensure seamless patient transitions into care
• Work closely with community providers to coordinate Methadone and Medication-Assisted Treatment (MAT) services prior to admission
• Communicate and coordinate with correctional facilities to arrange continuation of care and treatment planning for incarcerated individuals
• Maintain accurate and up-to-date scheduling records and patient information using Excel and internal systems
• Manage multiple priorities in a fast-paced environment while meeting deadlines and maintaining attention to detail
• Demonstrate excellent phone etiquette, professionalism, and empathy when speaking with patients, families, and referral sources
• Ensure all admissions documentation and scheduling details are completed accurately and in compliance with regulatory standards

QualificationsEducation

High school diploma or equivalent required; associate or bachelor’s degree preferred

Experience

• Prior experience in healthcare scheduling, behavioral health, or substance use treatment strongly preferred
• Proficiency in Microsoft Excel and general computer systems
• Strong organizational skills with exceptional attention to detail
• Ability to work effectively in a fast-paced, high-pressure environment
• Excellent verbal communication skills and professional phone etiquette
• Demonstrated ability to collaborate with multidisciplinary teams and external agencies
• Knowledge of addiction treatment services and Medication-Assisted Treatment (MAT) is a plus

Skills & Competencies

• Strong multitasking and time management abilities
• High level of motivation and accountability
• Compassionate, patient-centered approach
• Problem-solving mindset with the ability to adapt to changing priorities
• Ability to handle confidential information with discretion and professionalism