Innovation Pilot & Field Trials Coordinator

DeLaval; Waunakee (WI); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

DeLaval is seeking an Innovation Support Specialist to help introduce, test and support new products across the U.S. and Canada from Waunakee, with a hybrid work model. You will coordinate with customers, dealers, field teams and global stakeholders to pilot, document learnings and prepare innovations for market adoption.

The role focuses on field feedback, launch readiness, and knowledge transfer, contributing to improved dairy solutions and customer experience.

Qualifications

• Bachelor's degree in agriculture, business, engineering, technology or a related field is desirable.
• Five years of relevant experience in product support, project coordination, technical support, innovation or related field.
• Experience in the dairy industry or comparable agriculture-based industry is preferred.
• Experience supporting field trials, product launches, technical products or customer-facing projects is preferred.

Responsibilities

• Coordinate local and global support for product and solution pilots, field trials and early-market activities across all product portfolios.
• Collaborate with customers, dealers, Sales, Technical Service and global teams to support testing and implementation.
• Gather, organize and communicate field feedback, customer insights, issues and opportunities.
• Maintain project documentation, test contracts, status updates, training materials and other innovation resources.
• Support launch readiness through field training, communications, demonstrations and knowledge transfer.
• Track assigned activities and follow through on actions to support timely and effective execution.

Skills

Coordination

Communication

Customer focus

Curiosity

Problem solving

MS Office

Travel

Education

Bachelor's degree in agriculture, business, engineering, technology or a related field

Job description

DeLaval is seeking an Innovation Support Specialist to help introduce, test and support new products across the U.S. and Canada from Waunakee, with a hybrid work model. You will coordinate with customers, dealers, field teams and global stakeholders to pilot, document learnings and prepare innovations for market adoption.

The role focuses on field feedback, launch readiness, and knowledge transfer, contributing to improved dairy solutions and customer experience.