Innovation Labs Coordinator & Business Systems Consultant

Innova Solutions Inc.; Chandler (AZ); On-site; USD 55,000 - 63,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

Health saving account (HSA) and FSA

Life Insurance

Pet Insurance

Short term and Long term Disability

Accident & Critical illness coverage

Pre-paid legal & ID theft protection

Sick time

Job summary

Innova Solutions Inc. is seeking a Business Systems Consultant - Innovation Labs Coordinator in Chandler, AZ, on a 12-month contract.

You will manage Innovation Labs requests, conduct discovery sessions, and gather requirements while coordinating with engineers to onboard environments and track lifecycle stages. You’ll maintain documentation in Confluence, ensure policy compliance, and support process improvements.

Qualifications

• Multifaceted Business Systems Analyst / Innovation Coordinator who can support different needs across the Innovation Lab.
• Worked in a technology environment and can balance requirements gathering, coordination, communication, reporting, and operational responsibilities.
• Needs strong organizational skills and attention to detail to stay on top of lab onboarding processes, meetings, documentation, follow-ups, and communications.
• Responsible for managing expectations and communicating effectively between applicants’/project teams, engineers, and the broader innovation team.

Responsibilities

• Manage Innovation Labs requests from intake through close-out, serving as the primary point of contact for innovation teams.
• Conduct lab consultations, facilitate discovery sessions, and gather business and technical requirements.
• Partner with lab engineers to assess innovation viability and coordinate environment onboarding and delivery
• Coordinate approval activities and track requests through all stages of the lifecycle
• Monitor provisioning activities, support ticket resolution, and customer communications.
• Maintain accurate documentation, records, and knowledge content using Confluence and other approved tools.
• Ensure compliance with Innovation Labs policies, processes, and operational standards.
• Participate in application enhancements, testing, release activities, and process improvement initiatives
• Assist with operational reporting, metrics collection, and status reporting
• Support stakeholder engagement, communications, and promotional efforts

Skills

Project Coordination

Innovation lab

Stakeholder management

Gathering Requirements

Documentation/Reporting

Backlog Management

Testing

Confluence

Jira

Agile/Scrum Delivery

Tools

Confluence

Jira

Job description

Innova Solutions Inc. is seeking a Business Systems Consultant - Innovation Labs Coordinator in Chandler, AZ, on a 12-month contract.

You will manage Innovation Labs requests, conduct discovery sessions, and gather requirements while coordinating with engineers to onboard environments and track lifecycle stages. You’ll maintain documentation in Confluence, ensure policy compliance, and support process improvements.