Innovation & Analytics Operations Analyst

Doist; New York (NY); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Monthly volunteer hours

Tuition reimbursement

Parental leave (up to 12 weeks)

Mental health support

Pet insurance discounts

Job summary

Berkadia is seeking an Operations Analyst - Innovation to own operational performance transparency across the organization. You will partner with BI, translate reporting needs into actionable plans, and ensure leadership receives decision-ready outputs.

This role supports innovation planning and drives data-driven insights to shape CRE strategy. The position requires 3+ years in analytics and strong communication, with Agile familiarity and experience in delivery operations.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years in business analytics, program operations, reporting, or adjacent roles.
• Proficiency with data/reporting tools (e.g., Power BI).
• Strong written and verbal communication skills; translate ambiguous asks into clear requirements.
• Demonstrated operational discipline and attention to detail.
• Scrum/Agile familiarity.

Responsibilities

• Master business performance data (organizational + application) and definitions.
• Own day-to-day BI partnership and translation between leadership and BI.
• Translate reporting requirements into executable plans and deliver with BI.
• Build and maintain dashboards, executive views, and reports.
• Surface insights from data and communicate implications to leadership.
• Collaborate to convert performance data into leadership-ready outputs.

Skills

Data analytics

Program operations

Reporting

Communication

Agile/Scrum

Education

Bachelor’s degree or equivalent experience

Tools

Power BI

Job description

Berkadia is seeking an Operations Analyst - Innovation to own operational performance transparency across the organization. You will partner with BI, translate reporting needs into actionable plans, and ensure leadership receives decision-ready outputs.

This role supports innovation planning and drives data-driven insights to shape CRE strategy. The position requires 3+ years in analytics and strong communication, with Agile familiarity and experience in delivery operations.