Ink Technical Service Specialist: Color Matching & Field Support

INX International Ink Co.; Homewood (IL); Hybrid; USD 76,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Pet insurance

Paid Volunteer Time Off

Paid Parental Leave

Job summary

INX International Ink Co. is looking for a Technical Service Representative (Liquid Water) based in Homewood. This role entails performing color matching, managing databases, and providing technical service at customer locations with up to 50% travel required.

Ideal candidates will be high school graduates, skilled at color matching, and possess excellent customer service skills. The position includes great benefits like medical, dental, and 401(k).

Qualifications

• Must be able to pass a color vision test.
• Ability and willingness to travel.
• Excellent written and reading comprehension skills.
• Ability to lift up to 50 lbs. frequently.

Responsibilities

• Perform color matching and complete drawdown requests.
• Manage color/standard database.
• Communicate with the customer on color match and technical requests.
• Perform lab functions when working out of the lab.

Skills

Color vision

Customer service

Effective communication

Basic math skills

Color matching

Education

High School graduate or G.E.D. equivalent

Associate degree from 2-year college or trade school

Tools

SAP

Microsoft Suite programs

Job description

INX International Ink Co. is looking for a Technical Service Representative (Liquid Water) based in Homewood. This role entails performing color matching, managing databases, and providing technical service at customer locations with up to 50% travel required.

Ideal candidates will be high school graduates, skilled at color matching, and possess excellent customer service skills. The position includes great benefits like medical, dental, and 401(k).