Tech I Service Rep

Sun Chemical; Menasha (WI); On-site; USD 79,000 - 118,000; Full time

Job summary

Sun Chemical is seeking an Ink Technical Service Rep for the Wisconsin area. You will provide dedicated technical ink support to customers and drive process improvements in press throughput, color down time, inventory, and work-off management.

You will perform product selection with Product Management, conduct trials, develop custom products, and train customer staff on ink blending and related functions. Travel 70% with overnight stays is expected.

Qualifications

• Experience in ink formulation or technical ink support.
• Ability to interpret end-use requirements for printing.
• Willingness to travel up to 70% including overnight.

Responsibilities

• Leads and participates in process improvement initiatives with customers and Sun employees.
• Provides expertise for successful graphic campaign changes and launches.
• Conducts trials and product recommendations based on end-use applications.

Job description

JOB REQUIREMENTS

Pay Ranges : $78560-$117840

ABOUT THE ORGANIZATION

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers. Sun Chemical Corporation is a subsidiary of Sun Chemical Group Cooperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website atwww.sunchemical.comor connect with us onLinkedInorTwitter Job

JOB TITLE

Ink Technical Service Rep Location: Wisconsin area Shift:1st Shift, 8:00 am - 4:00 pm Pay:Based on Experience Travel: 70% and overnight, including air/flight In this role, you will providededicated technical ink support to our valued customers in \[insert overage areas\]. In this role, you\'ll be pivotal in identifying and addressing the technical and continuous improvement needs of our assigned customers, ensuring the seamless delivery of our products and services.

ESSENTIAL JOB FUNCTIONS

Leads and participates in process improvement initiatives with customers and Sun employees. This requires dedication of significant time, as well as Sun Chemical resources to support the customer through major operational improvement projects including press throughput, decreased color down time, inventory, and work-off management, print quality improvements. Will participate regularly with the end use customer as our customer arranges, to provide expertise for successful graphic campaign changes and launches, and to provide expertise in job planning. Makes product selection decisions in accordance with Product Management based on end use application and conducts appropriate trial related activities. Conducts research to develop custom products, coordinates with internal product management to define product recommendations, provides fitness for use guidance that aligns with end use application, required specifications, and customer process. Supplies training needs to customer employee base, especially where it pertains to performance of ink blending, inventory, work off, and other basic functions of ink blending inhouse. Reporting field activity within the reporting tool (salesforce.com). Completes technical call reports and trial reports as needed, including both\...

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, gender identify, marital or veteran status, disability, or any other status protected by applicable law.