Ink Solutions Engineer - Field Tech & Training

Sun Chemical Corporation; Memphis (TN); On-site; USD 78,000 - 85,000; Full time

Job summary

Sun Chemical Corporation seeks a dedicated ink technical specialist to provide focused support to customers across Tennessee, Arkansas, and Missouri. You will lead process-improvement projects, guide ink selections, and deliver customer-ready solutions for ongoing campaigns and new launches.

Key responsibilities include training customer staff on ink blending, reporting in Salesforce, coordinating color-match lab requests, and providing backfill support during product shortages.

Qualifications

• 5-10 years of ink industry experience.
• Experience with Kepner Tregoe, Six Sigma, SunMatch.
• Industry laboratory and press equipment.
• Ability to manage multiple complex projects.
• High level of pressroom and printing process knowledge.

Responsibilities

• Leads and participates in process improvement initiatives with customers and Sun employees. This requires dedication of significant time, as well as Sun Chemical resources to support the customer through major operational improvement projects including press throughput, decreased color down time, inventory, and work-off management, print quality improvements. Will participate regularly with the end use customer as our customer arranges, to provide expertise for successful graphic campaign changes and launches, and to provide expertise in job planning.
• Makes product selection decisions in accordance with Product Management based on end use application and conducts appropriate trial related activities. Conducts research to develop custom products, coordinates with internal product management to define product recommendations, provides fitness for use guidance that aligns with end use application, required specifications, and customer process.
• Supplies training needs to customer employee base, especially where it pertains to performance of ink blending, inventory, work off, and other basic functions of ink blending inhouse.
• Reporting field activity within the reporting tool (salesforce.com). Completes technical call reports and trial reports as needed, including both internal and external documentation.
• Submits, and follows up regional color match lab requests.
• Provides emergency backfill support for our products in case of sudden loss of customer supplied blending.

Job description

Sun Chemical Corporation seeks a dedicated ink technical specialist to provide focused support to customers across Tennessee, Arkansas, and Missouri. You will lead process-improvement projects, guide ink selections, and deliver customer-ready solutions for ongoing campaigns and new launches.

Key responsibilities include training customer staff on ink blending, reporting in Salesforce, coordinating color-match lab requests, and providing backfill support during product shortages.