Ingredient Documentation Specialist

Steuben Foods Inc.; Billington Heights (NY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

401k with company match

Employer-funded retirement plan

Job summary

Steuben Foods Inc. is seeking an Ingredient Documentation Specialist to manage regulatory, food safety, and quality documentation for ingredients at our Elma, NY facility.

This role supports review, approval, and ongoing monitoring of raw ingredients and suppliers to ensure compliance with regulatory and customer requirements. The position requires effective communication with customers, suppliers, and internal teams to maintain accurate, complete documentation.

Qualifications

• Minimum associate degree or technical training completed.
• 3+ years in the food industry, QA, or lab environment preferred.
• Grade 2 Technical Licensing or ability to obtain.

Responsibilities

• Maintain regulatory, food safety, and quality documentation for ingredients.
• Review and approve raw ingredients and supplier documentation.
• Communicate documentation requirements to customers and internal teams.
• Manage vendor-supplied regulatory docs within internal systems.
• Support audits and regulatory compliance for ingredients.
• Collaborate with R&D and customers on new projects.
• Maintain Kosher Schedule A/B updates as needed.
• Back up Quality Raw Material Technician responsibilities.

Skills

Written and verbal communication

Customer interfacing

Organizational skills

Multitasking

Remote meeting communication

Microsoft Office

Information management platforms

SAP experience

Education

Associate degree or technical training

Grade 2 Technical Licensing or eligible to obtain

Tools

SAP

Job description

Steuben Foods is looking for motivated, team-oriented, and skilled individuals to join our growing team in Elma, NY. At Steuben, we are dedicated to our employees’ career success and support growth within the company. Additionally, we offer a variety of employee benefits, including 401k with company match, as well as an employer-funded retirement plan. If you align with these goals and want to take this great opportunity to join Steuben Foods,

Current Open Positions

Location: Elma, NY

Job Id:1251

# of Openings:1

Position Summary

The Ingredient Documentation Specialist is responsible for gathering and maintaining regulatory, food safety, and quality documentation for ingredients. This position assists with the review, approval, and ongoing monitoring of raw ingredients and suppliers while supporting regulatory and customer compliance requirements.

The role requires effective communication with customers, suppliers, internal teams, and management to ensure ingredient documentation is accurate, complete, and maintained appropriately.

Education & Experience

• Minimum Associate degree, military degree in Technical or Physical Sciences, or related job training.
• 3+ years of experience in the food industry, quality assurance, or laboratory/technician environment preferred.
• Grade 2 Technical Licensing or ability to obtain upon accepting the position.

Skills & Qualifications

• Strong written and verbal communication skills, including the ability to facilitate and maintain communication between multiple parties.
• Willingness and ability to learn.
• Strong organizational skills.
• Ability to manage multiple activities and prioritize daily responsibilities.
• Comfortable directly interfacing with customers and certifying bodies, including through remote meetings.
• Proficiency with Microsoft Office.
• Ability to use and learn information management platforms, including document exchange systems.
• SAP experience is desirable but not required.

Key Responsibilities

• Maintain company food safety and quality standards.
• Communicate ingredient documentation requirements to customers and provide regular status updates to customers and internal stakeholders.
• Manage vendor-supplied regulatory documentation within internal databases and organizational systems.
• Establish and maintain customer-specific documentation used to monitor ingredients involved in product production.
• Review documentation and interpret collected information as it relates to regulatory and internal standards.
• Work directly with R&D and customers on new projects throughout the commercialization process.
• Maintain ingredient additions, deletions, and updates to Kosher Schedule A and B and participate in reviews as needed.
• Review and approve ingredients and suppliers based on required documentation.
• Work with suppliers to address identified documentation gaps or concerns through satisfactory resolution.
• Assist in maintaining the Ingredient & Supplier Risk Matrix.
• Support regulatory and customer audits related to ingredients.
• Communicate with vendor contacts regarding ingredient material issues and assist with the submission of material claims when necessary.
• Serve as a direct backup for Quality Raw Material Technician responsibilities, including overseeing the collection and testing of raw ingredients and related incoming ingredient data.
• Maintain positive and effective working relationships with staff and other areas of the plant.
• Perform duties in compliance with company safety, quality, and efficiency standards.
• Maintain work areas in a clean and sanitary condition.
• Perform other duties as assigned or required.

Schedule

Schedule may vary based on ingredient/package material receipts and business needs.

Steuben Foods is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.

Steuben Foods, Inc. is an equal opportunity employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 716-655-4000.