Ingest Operations Lead - Broadcast Content

TEGNA; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan with company 4%

Paid time off

Job summary

TEGNA in Charlotte, NC is seeking a Supervisor, Ingest Operations to lead the Ingest department, ensuring accurate preparation, quality control, and timely distribution of content for more than 60 television stations.

You will manage daily workflows, coach the team, coordinate with Engineering and other teams, and uphold standards for FCC compliance and multi‑system operations in a fast‑paced, deadline‑driven environment.

Qualifications

• Bachelor's degree in Broadcast Communications, Media, or a related field, or equivalent experience.
• Five or more years of broadcast operations, media operations, or content management experience, with previous leadership or supervisory experience preferred.
• Strong knowledge of television broadcast operations, media asset management, file-based workflows, and content distribution.
• Experience with Crispin Automation, Loading Dock, Record Scheduler, and WideOrbit Traffic preferred.
• Working knowledge of broadcast routing systems, automation systems, file servers, and related broadcast technologies.
• Strong troubleshooting, organizational, communication, and customer service skills, with the ability to perform effectively in a fast-paced, deadline-driven environment.
• Proficiency with Microsoft 365 applications, including Excel.

Responsibilities

• Lead, coach, and develop the Ingest team through performance management, training, mentoring, and regular feedback.
• Manage staffing, scheduling, workload distribution, and shift coverage to ensure continuous operational support.
• Oversee daily ingest operations, prioritizing work to meet changing deadlines and operational demands.
• Serve as the primary escalation point for ingest-related operational and technical issues, coordinating with Engineering and other departments as needed.
• Maintain department documentation, standard operating procedures, and training materials while fostering a culture of accountability, collaboration, and customer service.

Skills

Broadcast operations

Media asset management

Content distribution

File-based workflows

Troubleshooting

Communication

Customer service

Microsoft 365 / Excel

Education

Bachelor's degree in Broadcast Communications, Media, or a related field, or equivalent experience

Tools

Crispin Automation

Loading Dock

Record Scheduler

WideOrbit Traffic

Job description

TEGNA in Charlotte, NC is seeking a Supervisor, Ingest Operations to lead the Ingest department, ensuring accurate preparation, quality control, and timely distribution of content for more than 60 television stations.

You will manage daily workflows, coach the team, coordinate with Engineering and other teams, and uphold standards for FCC compliance and multi‑system operations in a fast‑paced, deadline‑driven environment.