Infusion Patient Care Coordinator: Scheduling & Experience

Soleo Health; Dublin (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

401(k) with a match

Referral bonus

Paid time off

Great company culture

Annual merit-based increases

No weekends or holidays

Paid parental leave options

Affordable medical, dental, vision

Job summary

Soleo Health is seeking an Infusion Patient Care Coordinator to support our Specialty Infusion Suite in Dublin, OH. The role focuses on data entry into the clinical management system, coordinating nursing schedules, handling referrals, and ensuring seamless patient care across teams.

The coordinator will manage communications with referral sources, patients, and prescribers, while ensuring accurate scheduling and timely follow-ups.

Qualifications

• High school diploma or equivalent required.
• Licensed Practical Nurse/Licensed Vocational Nurse license preferred.
• Prior healthcare scheduling experience required.
• Home infusion experience required.
• Ability to work on-site and interact directly with patients in a clinical setting.
• Strong communication skills.
• Ability to prioritize and multitask.
• Basic computer skills including Microsoft Excel, Word, Outlook.
• CPR Plus application experience preferred.

Responsibilities

• Receive medication referrals and collect insurance information.
• Proficient data entry and generating daily office communications.
• Contact referral sources, patients, or prescriber’s offices to obtain additional information.
• Place outbound calls to patients or doctor’s offices to notify them of care status.
• Collaborate with prescribers to facilitate payor denial appeals.
• Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources.
• Provide exceptional customer service to external and internal customers, resolving requests in a timely manner.
• Ensure notification of patients regarding financial responsibility and payor authorization for services.
• Serve as the main point of contact for the nursing department and coordinate scheduling activities.
• Coordinate and plan scheduling for the nursing department with geographic awareness.
• Communicate patient needs for external agency support to ensure timely care.

Skills

Data entry

Scheduling

Communication

Administrative tasks

Healthcare coordination

Education

High school diploma or equivalent

LPN/LVN license preferred

Tools

Microsoft Excel

Outlook

Word

EMR/EHR systems

Job description

Soleo Health is seeking an Infusion Patient Care Coordinator to support our Specialty Infusion Suite in Dublin, OH. The role focuses on data entry into the clinical management system, coordinating nursing schedules, handling referrals, and ensuring seamless patient care across teams.

The coordinator will manage communications with referral sources, patients, and prescribers, while ensuring accurate scheduling and timely follow-ups.