Infusion Insurance Collection Specialist

AIS Healthcare; Nashville (TN); Hybrid; USD 45,000 - 60,000; Full time

Job summary

AIS Healthcare is seeking an Infusion Insurance Collection Specialist to manage collection processes for their IG division. This full-time role requires experience in medical insurance collections and offers a hybrid work environment. The ideal candidate will have strong communication skills and a thorough understanding of billing practices. Great benefits, including health insurance and a 401K plan, are provided.

Benefits

Health, vision, and dental insurance

401K plan with employer match

Vacation package

Long-term disability insurance

Life insurance

Qualifications

• 1-3 years of healthcare industry experience required.
• 1-3 years of medical billing and collections experience required.
• Home Infusion, IG experience preferred.

Responsibilities

• Collect payments from insurance companies and patients.
• Verify billing accounts and troubleshoot payment discrepancies.
• Document calls and maintain accurate records.

Skills

Medical insurance collections

Communication

Attention to detail

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Excel

Microsoft Word

Job description

Infusion Insurance Collection Specialist

Infusion Insurance Collection Specialist

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PLEASE ONLY APPLY IF YOU HAVE MEDICAL INSURANCE COLLECTION EXPERIENCE - INFUSION OR HOME INFUSION EXPERIENCE PREFERRED

Advanced Infusion Care specializes in intravenous (IV) and subcutaneous (Sub Q) immunoglobulin therapy patient care. We are looking for an experienced and motivated Accounts Receivable Medical Collection expert to join our dynamic team! This role is a full-time position responsible for collection processes for our IG division with remote work from home.

The perfect candidate should have Physician Office Infusion Experience, outstanding communication skills, an in-depth knowledge of collection practices, work in compliance with Federal and State rules, regulations, and policy related to billing and collection activities. The ideal candidate should also understand contract analysis, reimbursement, denial management and appeal process. CPR + experience is a Plus.

We offer great benefits, including health, vision and dental insurance, long term disability insurance, life insurance, a vacation package, 401K plan with a generous employer match, hybrid office/ Remote work from home opportunity, growth, and more!

Job Summary

This position is responsible for, collecting payments from the insurance companies, patients or other responsible party for medical services rendered. This position will assist in sending out patient statements, manufacturers assistance plans, printing claims and opening mail on in office day. This position is for also for medical collector that can work receivables for multiple payor types and reach out to patient’s regarding their balances. This is a hybrid position requiring one day of work in our Dallas location, other days are remote from home.

Education And Experience

• A high school diploma or general education degree (GED) equivalent is required; bachelor’s degree preferred.
• 1-3 years of healthcare industry experience required.
• 1-3 years of medical billing and collections experience required.
• Home Infusion, IG experience preferred.
  
  

Essential Duties And Responsibilities

• Recognizes patients’ rights and responsibilities and supports them in the performance of job duties; respects patient’s rights to privacy and confidentiality.
• Verifies billing accounts with accounts receivable ledger to ensure that all payments are accounted for and properly posted.
• Makes calls to troubleshoot payment discrepancies and establish resolution on aged receivables
• Documents, in detail, phone calls, phone number, person spoken to, and call details on a consistent basis. (Who, What, When, Where & Why)
• Consistently maximums reimbursement of claims.
• Resolves issues that created a denial within 5 days of receipt of denial.
• Collector makes good judgment calls regarding adjustment and refunds.
• Maintains a thorough understanding of NDC (National Drug Code) numbers, metric quantities, and knowledge of infusion supplies.
• Maintains a broad range of knowledge of insurance plans, medical terminology, billing procedures, government regulations, and medical codes.
• Shares knowledge gained with other staff members and works as a team member.
• Interacts with others in a positive, respectful, and considerate manner.
• Performs other job related duties as assigned.
  
  

Qualification Requirements

• Knowledge of medical insurance collections.
• Ability to communicate effectively and professionally with patients, visitors, physicians, and coworkers.
• Ability to make decisions, solve problems, and work independently with little supervision.
• Demonstrate extreme attention to detail and accuracy.
• Ability to prioritize and meet deadlines.
• Basic computer proficiency.
• Knowledge in the use of Microsoft applications. Excel and Word
  
  

Steps To Apply

To apply for this role, you must complete a Culture Index Assessment to be considered. Please note that your application will not be considered if the Assessment is not completed.

Copy and paste the following link into your browser and press enter. Then, select the corresponding position for which you are applying. (Only one assessment per candidate is required.) The assessment is brief, taking less than ten minutes to complete.

portal.cultureindex.com/public/survey/general/0BFB8F0000

AIS HealthCare is the leading provider of advanced sterile, patient-specific intrathecal pump medications and in-home intravenous infusion, including immune globulin therapies. These services, combines with your advanced nursing and care coordination solutions, assist physicians and hospitals in delivering a superior level of care for optimal therapeutic outcomes.

We offer a wonderful work culture, looking for an impact player who is positive, earnest, and hardworking.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Pharmaceutical Manufacturing

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