Infrastructure & Tools Program Manager

Supermicro

San Jose (CA)

On-site

USD 100,000 - 125,000

Full time

14 days+

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Job summary

Supermicro is seeking a highly organized Program Manager - Infrastructure/Tools to lead internal tools, marketing operations, and SOP governance within the Marketing Department. You will define requirements, drive tool development, and collaborate across cross-functional teams including software developers.

The role covers ISO documentation, pFMEA, and KPI tracking to support compliance and continuous improvement.

Qualifications

Bachelor’s degree in Engineering, Industrial Engineering, Computer Science, Information Technology, or a related technical field.
Candidates with a Marketing or Business degree and strong process engineering experience will be considered.
5 - 8 years of experience in product management, process engineering, program management, or operations roles.

Responsibilities

Define requirements and drive the development of internal tools and processes to improve marketing and sales efficiency.
Lead process reengineering initiatives to optimize marketing and sales workflows.
Identify bottlenecks and implement best-practice improvements across marketing operations.
Own and manage the Marketing Department’s SOP handbook.
Collaborate cross-functionally with Sales, Product Marketing, Engineering, Operations, Legal, and Finance teams to align programs with business objectives.