Infrastructure Support Lead - MSP, Client-Focused Engineer

Jobot

Newtown Square (Delaware County)

On-site

USD 70,000 - 95,000

Full time

3 days ago

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Job summary

Jobot is seeking an Infrastructure Support Specialist to be the dedicated technical owner for a portfolio of clients, conducting infrastructure assessments, implementing solutions, and keeping systems reliable and secure. The role blends hands‑on technical work (networking, cloud services, systems management) with client relationship building.

We are looking for someone with 2+ years of IT support or MSP experience, strong communication abilities, and a willingness to travel locally.

Qualifications

2+ years of IT support, network administration, or managed services experience.
Strong hands-on skills with networking equipment and Microsoft environments.
Excellent communication abilities; valid driver’s license and willingness to travel locally.
Bonus: scripting knowledge, relevant certifications, or experience with service management platforms.

Responsibilities

As Infrastructure Support Specialist, you'll be the dedicated technical owner for a portfolio of clients—conducting infrastructure assessments, implementing solutions, and keeping systems reliable and secure.
The role blends hands-on technical work (networking, cloud services, systems management) with client relationship building.
You'll become a trusted advisor whose recommendations shape how these organizations operate.