Infrastructure Specialist 1 (20049137)

State of Ohio

Columbus (OH)

On-site

USD 39,000 - 56,000

Full time

2 days ago
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Benefits offered by this job

Free Parking
Onsite Gym and Walking Path
Daycare On-site
Cafeteria On-site
Multiple pay increases

Job summary

Ohio Department of Public Safety – Director’s Office/Information Technology in Columbus, OH is seeking an Infrastructure Specialist 1. The role involves installing, maintaining, and administering IT hardware and software across desktop and server environments, with on-site duties at 1970 W Broad St and regular business hours.

On-call potential 24/7 during emergencies. Primary technology is desktop support; on-call duties and security/compliance responsibilities are included.

Qualifications

  • Option 1: 36 mos. combined work experience in any combination of the following technologies with 12 mos in the primary technology.
  • Option 2: Associate core program in CS or IS AND 18 mos in the listed tech areas.
  • Option 3: Undergraduate core program in CS or IS AND 12 mos in the listed tech areas.
  • OR equivalent minimum qualifications as stated in the posting.

Responsibilities

  • Install, configure, upgrade and administer hardware and software across workstation and server support.
  • Provide desktop support including hardware, software, printers, network connectivity and peripherals.
  • Use performance monitoring tools such as Splunk and DatAdvantage and ensure devices stay up to date.

Skills

Information Technology
Splunk
DatAdvantage

Tools

Splunk
DatAdvantage

Job description

Organization:

Public Safety

Agency Contact Name and Information:

Kristopher Croom | kacroom@dps.ohio.gov

Work Location:

1970 W Broad St

Columbus, Ohio, 43223

United States

Compensation:

$34.53 per hour

Schedule:

Permanent - Full Time

Work Hours:

8:00am - 5:00pm, May be on call 24 hrs/7 days.

Classified Indicator:

Classified

Union:

OCSEA

Primary Job Skill:

Information Technology

Who We Are

Our mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.

What You’ll Do
Ohio Department of Public Safety – Director’s Office/Information Technology

Report in Location: 1970 West Broad Street, Columbus, Ohio 43223

Work Hours: 8:00am – 5:00pm (May be on call 24 hrs/7 days)

Primary Technology: Desktop Support

Secondary Technology: Printer Support; Application Distribution

Perks of Working for the Ohio Department of Public Safety
  • Multiple pay increases over your first years of service!
  • Free Parking!
  • Free Onsite Gym and Walking Path!
  • Daycare On-site!
  • Cafeteria On-site!
What you’ll do as an Infrastructure Specialist 1
  • Installs, maintains, configures, upgrades &/or administers hardware &/or software independently in workstation support, server support, business continuity, information security support, telecommunications & network connectivity support, where technical work requires specific knowledge to evaluate, select, adapt & modify standard procedures.
  • Desktop support includes but not limited to hardware, software, printers, network connectivity & any peripherals.
  • This includes install, configuration & basic use of any software.
  • Use of performance monitoring software such as Splunk & DatAdvantage.
  • Automation in the distribution of desktop applications & operating system upgrades, ensuring end user devices are always up to date.
Additional Information

This position is essential, meaning the duties this job performs are critical to the continued operations of the Ohio Department of Public Safety during a public safety emergency (OAC 123: 1-46-01 & DAS Directive HR-D-11). Whoever fills this position will be required to report for duty during any public safety emergency.

Background Check Information:
  • A background check including BCI and FBI fingerprint check may be required on all selected applicants
  • A comparative analysis and/or drug test may be a requirement of the hiring process

To request a disability accommodation, please email HRRequestADA@dps.ohio.gov as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner.

Why Work for the State of Ohio:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
  • Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications:

Option 1: 36 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Option 2: Completion of associate core program in computer science or information systems AND 18 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Option 3: Completion of undergraduate core program in computer science or information systems AND 12 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

OR equivalent of minimum class qualifications for employment noted above.

Note: the official position description on file with the designated agency is to reflect, in the minimum acceptable characteristics, the required technology related experience. Only those applicants possessing the required technology related experience listed in the position description (See Job Duties: PRIMARY TECHNOLOGY: Desktop Support; SECONDARY TECHNOLOGY: Printer Support; Application Distribution are to be considered for any vacancies posted. The vacancy/job posting should also only list the required technology related experience commensurate with the position in question.

Job Skills: Information Technology

ADA Statement:

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace:

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

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