Infrastructure Operations & Asset Manager

County of York; York (York County); On-site; USD 100,000 - 140,000; Full time

Job summary

County of York seeks an Infrastructure Manager to oversee endpoint, network, server, and telecommunications operations. You will lead the Infrastructure team, advise the Director of IT, and report on key metrics to ensure reliable services.

You will develop policies, manage SLAs and assets, coordinate deployments and upgrades, and serve as the IT asset and change control champion while refining processes and staff skills.

Qualifications

• Must have experience leading IT operations and infrastructure teams.
• Strong understanding of endpoint, network, server, and telecom systems.

Responsibilities

• Direct and optimize daily operations for the Infrastructure team to ensure reliable IT services.
• Monitor, analyze, and report on infrastructure performance metrics.
• Contribute to IT policy development and enforcement.
• Manage service level agreements and vendor relationships.
• Oversee asset management, licensing, warranties, and contracts.
• Lead deployments, upgrades, relocations, and modernization projects.
• Implement configuration, change, and patch management processes.
• Maintain comprehensive infrastructure documentation and standards.
• Support business continuity and disaster recovery exercises.
• Conduct performance evaluations and staff development.

Job description

County of York seeks an Infrastructure Manager to oversee endpoint, network, server, and telecommunications operations. You will lead the Infrastructure team, advise the Director of IT, and report on key metrics to ensure reliable services.

You will develop policies, manage SLAs and assets, coordinate deployments and upgrades, and serve as the IT asset and change control champion while refining processes and staff skills.