Infrastructure Engineer — AI-Powered Reliability

WRITER; San Francisco (CA); Hybrid; USD 155,000 - 240,000; Full time

Benefits offered by this job

Generous PTO

Medical/Dental/Vision

Parental leave

Galleri cancer testing

Health savings account

Learning stipend

401k and stock options

Job summary

WRITER is hiring an Infrastructure Engineer to own reliability and performance for the enterprise AI platform. You will implement scalable, fault-tolerant infrastructure across AWS/GCP/Azure, using Terraform, Helm, and Kubernetes, while embedding AI-assisted workflows into daily operations.

You will work across SRE, DevOps, and Platform teams, balancing on-call demands with long-term observability and cost-efficiency initiatives. This hybrid role is based in our global hubs, including SF and NYC.

Qualifications

• 5+ years of experience in infrastructure engineering, DevOps, or a similar role focused on building and operating large-scale, high-availability production systems at a high-growth product company.
• Experience running containerisation in production (a real cluster), with Helm and Terraform or Pulumi on at least one major cloud (AWS preferred).
• Proficiency in Python or Go for automation and tooling.
• AI is part of how you ship — AI-assisted workflows and agentic tooling in daily practice.
• Demonstrated ability to reason from first principles and manage blast radius/rollback.

Responsibilities

• Own the reliability, performance, and efficiency of WRITER's core services end-to-end — define and uphold the SLOs and error budgets, carry the on-call pager, and stand behind the outcomes.
• Shaping multi-year observability, cost, and reliability investments that align with product and revenue goals.
• Collaborate across product, security, and engineering to design scalable, fault-tolerant systems.

Skills

Infrastructure

DevOps

Terraform

Python

Go

AI workflows

Containerization

Kubernetes

Monitoring

Tools

Prometheus

Job description

WRITER is hiring an Infrastructure Engineer to own reliability and performance for the enterprise AI platform. You will implement scalable, fault-tolerant infrastructure across AWS/GCP/Azure, using Terraform, Helm, and Kubernetes, while embedding AI-assisted workflows into daily operations.

You will work across SRE, DevOps, and Platform teams, balancing on-call demands with long-term observability and cost-efficiency initiatives. This hybrid role is based in our global hubs, including SF and NYC.