Infrastructure & Cloud Operations Director

Fidelity Bank; Scranton (Lackawanna County); On-site; USD 140,000 - 230,000; Full time

Job summary

Fidelity Bank is seeking a Director of Infrastructure & Operations to lead the planning, delivery, and governance of the Bank's infrastructure, network, cloud, endpoint, and technology operations. You will work with CIO and business leaders to ensure reliable, secure, and scalable platforms that support critical banking operations.

Responsibilities include strategy development, incident and disaster recovery oversight, vendor management, and driving operational excellence across technology

Responsibilities

• Lead the engineering, delivery, operation, and continuous improvement of the Bank's infrastructure, network, cloud, endpoint, telecommunications, and technology operations capabilities.
• Ensure availability, performance, security, resiliency, and scalability of the Bank's technology platforms and services.
• Oversee incident management, asset management, IT service management, disaster recovery, and technology operations processes.
• Develop and maintain infrastructure roadmaps, technology investment priorities, and architectural standards that improve reliability, efficiency, scalability, and security.
• Manage technology vendors, strategic partners, contracts, and service providers.
• Establish and maintain operational standards, procedures, monitoring, reporting, and service management practices.
• Ensure infrastructure and operational services meet security, business continuity, compliance, audit, regulatory, and risk management requirements.
• Develop, mentor, and lead infrastructure, network, cloud, endpoint, and related technology engineers.
• Collaborate with business, security, and application leaders to ensure infrastructure capabilities effectively support organizational priorities and technology initiatives.
• Evaluate and pilot emerging infrastructure, cloud, security, and operational technologies to improve reliability, resiliency, efficiency, and service delivery.

Job description

Fidelity Bank is seeking a Director of Infrastructure & Operations to lead the planning, delivery, and governance of the Bank's infrastructure, network, cloud, endpoint, and technology operations. You will work with CIO and business leaders to ensure reliable, secure, and scalable platforms that support critical banking operations.

Responsibilities include strategy development, incident and disaster recovery oversight, vendor management, and driving operational excellence across technology