Infrastructure Analyst

Milwaukee Succeeds; Milwaukee, Northern (WI, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Komatsu is seeking an Infrastructure Analyst to join the global IT team at the Milwaukee headquarters. You will help design and deploy enterprise infrastructure, collaborate with cross-functional teams, and support cloud-based services across Office 365 and Azure AD for a global user base.

You will work on security, compliance, troubleshooting, and automation initiatives, growing technical skills in a large-scale environment while staying current with industry trends.

Qualifications

• Bachelor of Science in Computer Science, Engineering, or comparable technical field.
• Ability to demonstrate strong logical problem solving and ability to independently execute technical tasks.
• 2+ years IT technical experience managing large-scale infrastructure, including patching, scripting, and design.
• 2+ years scripting and automation (PowerShell, Python, Bash).
• 2+ years experience with Azure optimization and automation.
• Strong troubleshooting, project management, and communication skills.

Responsibilities

• Collaborate with cross-functional teams to assess infrastructure needs and develop plans for improvements and upgrades.
• Evaluate emerging technologies and recommend adoption of new infrastructure components that align with business goals.
• Provide technical support to business stakeholders and IT teams, resolving infrastructure issues promptly.
• Document troubleshooting procedures and maintain an up-to-date knowledge base.
• Implement security best practices and policies to protect infrastructure and data.
• Conduct security assessments, vulnerability scans, and patch management.
• Ensure compliance with industry standards and regulations relevant to IT infrastructure.

Skills

Problem solving

Project management

Communication

Logical thinking

Scripting & automation

Azure optimization

Education

Bachelor's degree in Computer Science or Engineering

Tools

PowerShell

Python

Bash

Azure AD

Office 365

Job description

Requisition ID: 36374

Onsite or Remote: Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

We have an opportunity for an Infrastructure Analyst to join our global IT team working out of our headquarters office in Milwaukee, WI (Harbor District). This is an excellent opportunity for an early-career IT professional who is eager to build a career in enterprise infrastructure. Whether you are a recent graduate or have gained experience through internships, co‑op programs, or an early‑career infrastructure role, you will have the opportunity to work alongside experienced IT professionals while developing the technical skills needed to support and enhance a global technology environment.

Infrastructure Design and Deployment:

• Collaborate with cross‑functional teams to assess and analyze current infrastructure needs and develop
  comprehensive plans for improvements and upgrades.
• Evaluate emerging technologies and make recommendations for the adoption of new infrastructure
  components that align with business goals.

Technical Support and Troubleshooting:

• Provide technical support to business stakeholders and other IT teams, resolving infrastructure‑related
  issues promptly.
• Document troubleshooting procedures and maintain an up‑to‑date knowledge base.

Security and Compliance:

• Implement security best practices and policies to protect the organization’s infrastructure and data.
• Conduct regular security assessments, vulnerability scans, and patch management.
• Ensure compliance with industry standards and regulations relevant to IT infrastructure.

Key Job Responsibilities

• Collaborate with multiple, cross‑functional global teams such as application owners, network, and Komatsu subsidiaries to complete multiple high profiled IT projects.
• Establish goals, schedules and performancemetrics to deliver business value.
• Act as a technical engineer for multiple simultaneous projects and day‑to‑day operations.
• Collaborate with various members of the IT team on infrastructure, network, backup, and systems design.
• Deploy new products and manage day‑to‑day operations as part of the Office 365 and Azure AD environment supporting over 60,000 users globally
• Assist in developing and implementing policy, security best practices, and standards across the global organization
• Perform optimization efforts and implement automation and scripting to improve efficiencies.
• Recommend and implement performance improvements and cost‑control strategies. Monitor the performance and usage of cloud services
• Develops and improves ICT departmental processes for continuous work environment improvement
• Creates and improves documentation to support and improve problem resolution time and analysis
• Participate in Incident Response teams to address production or security related issues.
• Participate in an on‑call occasionally during projects and as an escalation point
• Stay current with industry trends and emerging technologies through continuous learning and professional development.

Qualifications/Requirements

• Bachelor of Science degree in Computer Science, or Engineering, or comparable technical field experience
• Ability to demonstrate strong logical problem solving and ability to independently execute on technical tasks
• 2+ years of IT Technical experience managing large scale Infrastructure environments including patching, scripting, and design
• 2+ years of scripting and automation in a large organization (e.g., PowerShell, Python, Bash).
• 2+ years of experience with Azure optimization and automation
• Strong troubleshooting, project management, and communication skills.

Additional Information

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean‑energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/.

Komatsu is an Equal Opportunity Workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.