Infra Ops Director: Reliable, Scalable On‑Site Leadership

University of California, Riverside; California (MO); On-site; USD 114,300 - 220,900; Full time

Job summary

University of California, Riverside is seeking a Director of Infrastructure Operations to oversee the campus network and enterprise server environments. You will ensure reliable, scalable operations in partnership with the Infrastructure Engineering leadership and manage incidents, capacity, and resources across data center and storage domains.

The role is on-site with a competitive salary range and a strong emphasis on execution, lifecycle processes, and governance within a large, complex

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Advanced degree preferred for higher responsibilities.
• Experience leading IT operations and infrastructure teams.

Responsibilities

• Directs the Network and Systems Operations teams to maintain rock‑solid infrastructure.
• Oversees incident management and SLA enforcement across services.
• Drives capacity planning, resource optimization, and operational efficiency.

Skills

IT leadership

AIOps

Agentic AI

Networking

Data center

Vendor management

ITSM

SLA enforcement

Root-cause analysis

Change management

Education

Bachelor’s degree in a related field

Advanced degree in a related field (preferred)

Job description

University of California, Riverside is seeking a Director of Infrastructure Operations to oversee the campus network and enterprise server environments. You will ensure reliable, scalable operations in partnership with the Infrastructure Engineering leadership and manage incidents, capacity, and resources across data center and storage domains.

The role is on-site with a competitive salary range and a strong emphasis on execution, lifecycle processes, and governance within a large, complex